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19 results found

  1. ai sumup in french

    5 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Charles-Eric Haché commented  · 

    Hard +1. The summaries and recommendations are working well, they're just in the wrong language for my team.

    Charles-Eric Haché supported this idea  · 

  2. Dual tax

    4 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Charles-Eric Haché supported this idea  · 

  3. Reports not fully translated in French

    2 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Charles-Eric Haché supported this idea  · 

  4. Chat feature not translated in French

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Charles-Eric Haché supported this idea  · 

  5. Linux- additional OS agent support

    7 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Charles-Eric Haché supported this idea  · 

  6. Ability to push commands to offline agents. (Schedule restart ......)

    17 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Charles-Eric Haché supported this idea  · 

  7. patch management schedule at logon

    3 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Charles-Eric Haché supported this idea  · 

  8. Decouple the schedule from automation

    8 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Charles-Eric Haché supported this idea  · 

  9. Edit Ticket Notes

    235 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Charles-Eric Haché commented  · 

    It should be a critical feature to be able to edit internal notes.
    Someone just made a mistake here and it's a pain to have a new note added to fix a single word.
    Can we provide an update on this?

    Charles-Eric Haché supported this idea  · 

  10. Report on SNMP and other devices

    9 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Charles-Eric Haché supported this idea  · 

  11. SNMP v3

    30 votes

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    3 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Charles-Eric Haché supported this idea  · 

  12. Allow Custom SNMP community strings in Network Discovery

    29 votes

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    1 comment  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Charles-Eric Haché supported this idea  · 

  13. Ability to run weekly reports on open tickets and export to csv

    28 votes

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    4 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Charles-Eric Haché supported this idea  · 

  14. detailed report of tickets

    7 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Charles-Eric Haché supported this idea  · 

  15. Mobile App Improvements

    714 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Charles-Eric Haché supported this idea  · 

  16. Atera Dark Mode

    1,688 votes

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    Under Review  ·  90 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Charles-Eric Haché supported this idea  · 

  17. Network Discovery: Security Audit

    946 votes

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    Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Charles-Eric Haché supported this idea  · 

  18. Password protect the Atera agent from end-user uninstalls

    1,578 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Charles-Eric Haché supported this idea  · 

  19. More in depth configuration of technician rights

    2 votes

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    1 comment  ·  Ideas and Feedback  ·  Admin →
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    Charles-Eric Haché commented  · 

    Massively critical. I'm glad the option to allow certain groups to manage scripts was added. I definitely need certain techs to manage software bundles, and not much else, and I can't do that right now.

    Charles-Eric Haché supported this idea  ·