Settings and activity

19 results found

1. ai sumup in french

   5 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Charles-Eric Haché commented  ·  Jul 28, 2023  ·  Edit…  ·  Delete…

   Hard +1. The summaries and recommendations are working well, they're just in the wrong language for my team.

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   Charles-Eric Haché supported this idea  ·  Jul 28, 2023

2. Dual tax

   4 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Charles-Eric Haché supported this idea  ·  Jul 28, 2023

3. Reports not fully translated in French

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Charles-Eric Haché supported this idea  ·  Jul 28, 2023

4. Chat feature not translated in French

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Charles-Eric Haché supported this idea  ·  Jul 28, 2023

5. Linux- additional OS agent support

   9 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Charles-Eric Haché supported this idea  ·  May 2, 2023

6. Ability to push commands to offline agents. (Schedule restart ......)

   18 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Charles-Eric Haché supported this idea  ·  Mar 8, 2023

7. patch management schedule at logon

   3 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Charles-Eric Haché supported this idea  ·  Mar 8, 2023

8. Decouple the schedule from automation

   8 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Charles-Eric Haché supported this idea  ·  Mar 8, 2023

9. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Charles-Eric Haché commented  ·  Feb 8, 2023  ·  Edit…  ·  Delete…

   It should be a critical feature to be able to edit internal notes.
   Someone just made a mistake here and it's a pain to have a new note added to fix a single word.
   Can we provide an update on this?

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   Charles-Eric Haché supported this idea  ·  Feb 8, 2023

10. Report on SNMP and other devices

    9 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Charles-Eric Haché supported this idea  ·  Feb 6, 2023

11. SNMP v3

    33 votes

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    3 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Charles-Eric Haché supported this idea  ·  Jan 19, 2023

12. Allow Custom SNMP community strings in Network Discovery

    31 votes

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    1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Charles-Eric Haché supported this idea  ·  Jan 19, 2023

13. Ability to run weekly reports on open tickets and export to csv

    30 votes

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    4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Charles-Eric Haché supported this idea  ·  Sep 26, 2022

14. detailed report of tickets

    7 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Charles-Eric Haché supported this idea  ·  Sep 26, 2022

15. Mobile App Improvements

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    Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Charles-Eric Haché supported this idea  ·  Aug 24, 2022

16. Atera Dark Mode

    1,758 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Charles-Eric Haché supported this idea  ·  Aug 24, 2022

17. Network Discovery: Security Audit

    968 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Charles-Eric Haché supported this idea  ·  Aug 24, 2022

18. Password protect the Atera agent from end-user uninstalls

    1,610 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Charles-Eric Haché supported this idea  ·  Aug 24, 2022

19. More in depth configuration of technician rights

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    2 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Charles-Eric Haché commented  ·  Aug 24, 2022  ·  Edit…  ·  Delete…

    Massively critical. I'm glad the option to allow certain groups to manage scripts was added. I definitely need certain techs to manage software bundles, and not much else, and I can't do that right now.

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    Charles-Eric Haché supported this idea  ·  Aug 24, 2022