Settings and activity

19 results found

1. ai sumup in french

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Charles-Eric Haché commented  ·  Jul 28, 2023  ·  Edit…  ·  Delete…

   Hard +1. The summaries and recommendations are working well, they're just in the wrong language for my team.

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   Charles-Eric Haché supported this idea  ·  Jul 28, 2023

2. Dual tax

   4 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Charles-Eric Haché supported this idea  ·  Jul 28, 2023

3. Reports not fully translated in French

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Charles-Eric Haché supported this idea  ·  Jul 28, 2023

4. Chat feature not translated in French

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Charles-Eric Haché supported this idea  ·  Jul 28, 2023

5. Linux- additional OS agent support

   9 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Charles-Eric Haché supported this idea  ·  May 2, 2023

6. Ability to push commands to offline agents. (Schedule restart ......)

   18 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Charles-Eric Haché supported this idea  ·  Mar 8, 2023

7. patch management schedule at logon

   3 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Charles-Eric Haché supported this idea  ·  Mar 8, 2023

8. Decouple the schedule from automation

   8 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Charles-Eric Haché supported this idea  ·  Mar 8, 2023

9. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Charles-Eric Haché commented  ·  Feb 8, 2023  ·  Edit…  ·  Delete…

   It should be a critical feature to be able to edit internal notes.
   Someone just made a mistake here and it's a pain to have a new note added to fix a single word.
   Can we provide an update on this?

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   Charles-Eric Haché supported this idea  ·  Feb 8, 2023

10. Report on SNMP and other devices

    9 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Charles-Eric Haché supported this idea  ·  Feb 6, 2023

11. SNMP v3

    33 votes

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    3 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Charles-Eric Haché supported this idea  ·  Jan 19, 2023

12. Allow Custom SNMP community strings in Network Discovery

    32 votes

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    1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Charles-Eric Haché supported this idea  ·  Jan 19, 2023

13. Ability to run weekly reports on open tickets and export to csv

    30 votes

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    4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Charles-Eric Haché supported this idea  ·  Sep 26, 2022

14. detailed report of tickets

    7 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Charles-Eric Haché supported this idea  ·  Sep 26, 2022

15. Mobile App Improvements

    742 votes

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    Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Charles-Eric Haché supported this idea  ·  Aug 24, 2022

16. Dark Mode

    1,893 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Charles-Eric Haché supported this idea  ·  Aug 24, 2022

17. Network Discovery: Security Audit

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Charles-Eric Haché supported this idea  ·  Aug 24, 2022

18. Password protect the Atera agent from end-user uninstalls

    1,613 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Charles-Eric Haché supported this idea  ·  Aug 24, 2022

19. More in depth configuration of technician rights

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    2 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Charles-Eric Haché commented  ·  Aug 24, 2022  ·  Edit…  ·  Delete…

    Massively critical. I'm glad the option to allow certain groups to manage scripts was added. I definitely need certain techs to manage software bundles, and not much else, and I can't do that right now.

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    Charles-Eric Haché supported this idea  ·  Aug 24, 2022