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  1. 301 votes

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    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Johnathon Bachran supported this idea  · 
  2. 21 votes

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    Johnathon Bachran supported this idea  · 
  3. 109 votes

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    Johnathon Bachran supported this idea  · 
  4. 249 votes

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    An error occurred while saving the comment
    Johnathon Bachran commented  · 

    This is very important for an IT business. I need techs to be able to make notes in a ticket and add/update to them. When a tech is onsite working on many issues and upgrades over course of a day, they will constantly need to add tasks/request/updates/tests to the notes. Making a new note when ever you need to note something down is a huge inconvenience to anyone that needs to read them.

    The 3 other RMMs I have looked at all have this as a feature, this seems to be a standard requirement for a ticketing system.

    Johnathon Bachran supported this idea  · 
  5. 1 vote

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    Johnathon Bachran shared this idea  · 
  6. 7 votes

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    Johnathon Bachran supported this idea  · 
  7. 11 votes

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    Johnathon Bachran supported this idea  · 
  8. 59 votes

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    Johnathon Bachran supported this idea  · 
  9. 167 votes

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    Johnathon Bachran supported this idea  · 
  10. 140 votes

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    Johnathon Bachran supported this idea  · 
  11. 310 votes

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    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Johnathon Bachran supported this idea  · 
  12. 1,484 votes

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    Johnathon Bachran supported this idea  · 
  13. 365 votes

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    Johnathon Bachran supported this idea  · 
  14. 520 votes

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    Johnathon Bachran supported this idea  · 
  15. 1,611 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Johnathon Bachran supported this idea  · 
  16. 35 votes

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    Johnathon Bachran supported this idea  · 
  17. 10 votes

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    Johnathon Bachran supported this idea  · 
  18. 31 votes

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    Johnathon Bachran supported this idea  · 
  19. 6 votes

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    Johnathon Bachran supported this idea  ·