Settings and activity

17 results found

1. Work from home activations list

   25 votes

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   2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Tiffany Howard commented  ·  Jan 10, 2024  ·  Edit…  ·  Delete…

   I totally agree, it's so odd that they don't have an easy way to keep track of who has this assigned.

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   Tiffany Howard supported this idea  ·  Jan 10, 2024

2. Ability to quickly see who has Work From Home enabled

   78 votes

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   2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Tiffany Howard supported this idea  ·  Jan 10, 2024

3. Work from Home report

   44 votes

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Tiffany Howard supported this idea  ·  Jan 10, 2024

4. Contact Documentation in Ticket

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Tiffany Howard shared this idea  ·  Jan 10, 2024

5. Project Ticket

   245 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tiffany Howard supported this idea  ·  Jan 10, 2024

6. Technician email alerts from internal notes

   24 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Tiffany Howard supported this idea  ·  Jan 10, 2024

7. Edit Ticket Notes

   250 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tiffany Howard supported this idea  ·  Jan 10, 2024

8. Ticket Checklist

   308 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Tiffany Howard supported this idea  ·  Jan 8, 2024

9. Tickets reordering

   30 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tiffany Howard supported this idea  ·  Jan 8, 2024

10. Print a Ticket

    128 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tiffany Howard supported this idea  ·  Jan 8, 2024

11. Email technician when they have been @ tagged on an internal note of a ticket

    330 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tiffany Howard supported this idea  ·  Jan 5, 2024

12. Live screenshot of device to see user activity

    431 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Tiffany Howard supported this idea  ·  Jan 5, 2024

13. Office license type

    475 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Tiffany Howard supported this idea  ·  Jan 5, 2024

14. Need a report to tell me which devices for a customer are eligable for Windows 11

    426 votes

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    18 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Tiffany Howard supported this idea  ·  Jan 5, 2024

15. Alert when agent uninstalled

    1,489 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Tiffany Howard supported this idea  ·  Jan 5, 2024

16. MS Office Updates

    783 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Tiffany Howard supported this idea  ·  Jan 5, 2024

17. Ubiquiti Integration

    953 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Tiffany Howard supported this idea  ·  Jan 5, 2024