Settings and activity

49 results found

1. Option to turn off / hide unwanted/unused features

   3 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Peter D supported this idea  ·  Oct 10, 2022

2. Show when another engineer is in a ticket

   11 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Peter D supported this idea  ·  Oct 10, 2022

3. Auto Refresh Atera Ticket Management Web portal

   22 votes

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   3 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Peter D commented  ·  Oct 10, 2022  ·  Edit…  ·  Delete…

   Web interface is not good at all. Make freshdesk look like a ferarri

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   Peter D supported this idea  ·  Oct 10, 2022

4. Atera Dark Mode

   1,631 votes

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   Under Review  ·  82 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Peter D supported this idea  ·  Oct 10, 2022

5. Delete Technicians

   68 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Peter D supported this idea  ·  Oct 10, 2022

6. Admin account without licence, licensing only for management.....

   127 votes

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   6 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Peter D supported this idea  ·  Oct 10, 2022

7. Trend Micro

   20 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Peter D supported this idea  ·  Oct 10, 2022

8. Trend Micro Integration

   24 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Peter D supported this idea  ·  Oct 10, 2022

9. Splashtop Business Integration

   11 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Peter D supported this idea  ·  Oct 10, 2022

10. Unlinking Acronis

    3 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Peter D supported this idea  ·  Oct 10, 2022

11. 3cx Ticket Integration.

    20 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Peter D supported this idea  ·  Oct 10, 2022

12. Option to integrate BitDefender / Acronis without invoicing by atera

    28 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peter D supported this idea  ·  Oct 10, 2022

13. Bitwarden Integration

    49 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peter D supported this idea  ·  Oct 10, 2022

14. Integration with More AV

    67 votes

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    5 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    We plan to expand our AV integrations in the near future. Thanks for your feedback!

    Peter D supported this idea  ·  Oct 10, 2022

15. SentinelOne Integration

    250 votes

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    Under Review  ·  13 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Peter D supported this idea  ·  Oct 10, 2022

16. 3cx integration

    195 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Peter D commented  ·  Oct 10, 2022  ·  Edit…  ·  Delete…

    Great idea. 3CX integration would be a bonus. They seem easy to work with on the integration side also

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    Peter D supported this idea  ·  Oct 10, 2022

17. Veeam Backup Integration

    383 votes

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    14 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    
    

    Thank you for helping us improve Atera!

    Peter D supported this idea  ·  Oct 10, 2022

18. Add option for app-based 2FA for Work from Home (instead of only via SMS)

    32 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Peter D supported this idea  ·  Oct 10, 2022

19. Ability to quickly see who has Work From Home enabled

    73 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Peter D supported this idea  ·  Oct 10, 2022

20. "Work from Home" Simultaneous Dual-Monitor Support

    204 votes

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    12 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

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    Peter D commented  ·  Oct 10, 2022  ·  Edit…  ·  Delete…

    We lost a customer over this. Atera's version of Splashtop is "limited". Made us and us and Atera look bad.

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    Peter D supported this idea  ·  Oct 10, 2022