Settings and activity

58 results found

1. Allow Technician Roles to Support Work From Home Feature

   10 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Nov 26, 2021

2. Working From Home Session Status

   27 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Nov 26, 2021

3. work from home

   28 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Nov 26, 2021

4. Allow a customer contact to access to multiple devices using Work From Home feature.

   38 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Nov 26, 2021

5. Allow multiple WFH users to remotely access a computer

   38 votes

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   2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Nov 26, 2021

6. Ability to assign a contact to multiple devices for work from home

   170 votes

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   8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Nov 26, 2021

7. "Work from Home" Simultaneous Dual-Monitor Support

   231 votes

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   14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Joel Warren supported this idea  ·  Nov 26, 2021

8. BitDefender Mobile

   32 votes

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   0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Nov 26, 2021

9. Create Custom Tags

   18 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Nov 26, 2021

10. Ticket Lock

    34 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Nov 26, 2021

11. Edit Ticket Notes

    247 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Nov 26, 2021

12. Ticket Checklist

    299 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Nov 26, 2021

13. Schedule existing tickets

    173 votes

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    18 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Nov 26, 2021

14. Project Ticket

    240 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Nov 26, 2021

15. Allow Snippets in Emails for Custom Ticket Fields

    14 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Nov 26, 2021

16. Automation based on technician reply

    38 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Nov 26, 2021

17. Allow for customization of columns on ticketing screen

    337 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Nov 26, 2021

18. Replying to a ticket with status update.

    11 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Nov 26, 2021