Settings and activity

57 results found

1. Working From Home Session Status

   27 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Nov 26, 2021

2. work from home

   28 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Nov 26, 2021

3. Allow a customer contact to access to multiple devices using Work From Home feature.

   38 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Nov 26, 2021

4. Allow multiple WFH users to remotely access a computer

   38 votes

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   2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Nov 26, 2021

5. Ability to assign a contact to multiple devices for work from home

   171 votes

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   8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Nov 26, 2021

6. "Work from Home" Simultaneous Dual-Monitor Support

   231 votes

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   14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Joel Warren supported this idea  ·  Nov 26, 2021

7. BitDefender Mobile

   32 votes

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   0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Nov 26, 2021

8. Create Custom Tags

   18 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Nov 26, 2021

9. Ticket Lock

   34 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Nov 26, 2021

10. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Nov 26, 2021

11. Ticket Checklist

    301 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Joel Warren supported this idea  ·  Nov 26, 2021

12. Schedule existing tickets

    175 votes

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    19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Nov 26, 2021

13. Project Ticket

    243 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Nov 26, 2021

14. Allow Snippets in Emails for Custom Ticket Fields

    14 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Nov 26, 2021

15. Automation based on technician reply

    39 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Nov 26, 2021

16. Allow for customization of columns on ticketing screen

    345 votes

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    42 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Nov 26, 2021

17. Replying to a ticket with status update.

    11 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Nov 26, 2021