Settings and activity

57 results found

1. Add links to the helpdesk agent icon

   5 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Joel Warren supported this idea  ·  Aug 18, 2022

2. Ability to deploy Helpdesk agent with specific parameter.

   9 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Aug 18, 2022

3. new contact

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Aug 18, 2022

4. Remove or Allow Disable of Confirmation Token

   3 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Aug 18, 2022

5. Change management

   163 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Aug 18, 2022

6. Add HelpDesk Agent and Chat to the View Filter

   9 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Aug 18, 2022

7. Audio alert on PC for client Chat request

   24 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Aug 18, 2022

8. Privacy Mode for Clients

   19 votes

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   3 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Aug 18, 2022

9. Indication of which devices have the helpdesk icon enabled on the devices view

   21 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Joel Warren supported this idea  ·  Aug 18, 2022

10. SLA Customisation

    36 votes

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    12 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Aug 18, 2022

11. Local Security Policy

    23 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Aug 18, 2022

12. Remote Desktop Server multi-user support for the Helpdesk agent.

    33 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Aug 18, 2022

13. Option to disable auto ticket creation on chat.

    4 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Aug 18, 2022

14. Search - Custom fields

    57 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Aug 18, 2022

15. Splashtop Hidden Remote Access

    47 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Aug 18, 2022

16. Ability for End User to Run Scripts from Helpdesk Agent

    40 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Aug 18, 2022

17. Project Management Tool

    138 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Aug 18, 2022

18. 2FA Trusted Devices - Permanent.

    31 votes

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    2 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Aug 18, 2022

19. Check if your client's password or admin password has been in a breach or their data is on the dark web

    14 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Joel Warren supported this idea  ·  Aug 18, 2022

20. Personal Password Store

    4 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
    How important is this to you?

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    Joel Warren supported this idea  ·  Aug 18, 2022