Settings and activity

34 results found

1. Dark Mode

   1,893 votes

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   118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Glenn Osselaer supported this idea  ·  Jul 11, 2025

2. Label printing for assett management

   58 votes

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   4 comments  ·  Ideas and Feedback » Asset management  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Glenn Osselaer supported this idea  ·  Jul 11, 2025

3. Notes under customers

   31 votes

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   3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Glenn Osselaer commented  ·  Jan 11, 2024  ·  Edit…  ·  Delete…

   This seems not so hard to program... Unbelievable this is taking so much time to develop.

   Save Submitting...
   Glenn Osselaer supported this idea  ·  Jan 11, 2024

4. I would like a note pad.

   29 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Glenn Osselaer supported this idea  ·  Jan 11, 2024

5. Ability to assign ticket to customer, not contact

   31 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Glenn Osselaer supported this idea  ·  Sep 21, 2023

6. Choose colour of internal notes and replies

   11 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Glenn Osselaer supported this idea  ·  May 9, 2023

7. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Glenn Osselaer supported this idea  ·  May 9, 2023

8. More visible internal note notification

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Glenn Osselaer supported this idea  ·  May 9, 2023

9. Multiple contacts for a single ticket

   23 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Glenn Osselaer supported this idea  ·  Apr 26, 2023

10. Option to assign multiple contacts to a ticket.

    22 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Glenn Osselaer supported this idea  ·  Apr 26, 2023

11. Synology Active Backup Monitoring

    393 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Glenn Osselaer supported this idea  ·  Mar 3, 2023

12. Notification somewhere on the ticket when there is no contract/expired/no more hours on contract

    8 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Glenn Osselaer supported this idea  ·  Feb 8, 2023

13. Way not to e-mail contact when replying to ticket

    10 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Glenn Osselaer supported this idea  ·  Feb 8, 2023

14. Ability to bill time entries rather than entire ticket

    29 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Glenn Osselaer supported this idea  ·  Jan 23, 2023

15. Free Account User for Admin Purposes

    31 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Glenn Osselaer supported this idea  ·  Jan 23, 2023

16. Print a Ticket

    127 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Glenn Osselaer supported this idea  ·  Sep 7, 2022

17. Export invoice batch to PDF

    4 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Glenn Osselaer shared this idea  ·  Apr 27, 2022

18. Print agent software inventory

    24 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Glenn Osselaer supported this idea  ·  Dec 16, 2021

19. Timed customer visits

    4 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Glenn Osselaer supported this idea  ·  Dec 16, 2021

20. Add a button to bring back the timer if you've closed it already

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Glenn Osselaer supported this idea  ·  Dec 16, 2021