Settings and activity

472 results found

1. Assign a contact to multiple customers. a contact is manager of multiple customers. He can't see tickets from multiple customers. Help!

   14 votes

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   2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Jan 27, 2025

2. New user Form

   3 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Jan 27, 2025

3. New feature request

   3 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Jan 27, 2025

4. "Update all" button on Devices page

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   51 votes

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   6 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

   John Dutoit supported this idea  ·  Jan 4, 2025

5. Select multiple devices from the Client->Devices->Folders

   15 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   John Dutoit supported this idea  ·  Dec 17, 2024

6. Adding Notes - Documentation

   98 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   John Dutoit supported this idea  ·  Dec 16, 2021

7. Integration with More AV

   83 votes

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   6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   We plan to expand our AV integrations in the near future. Thanks for your feedback!

   John Dutoit supported this idea  ·  Dec 17, 2024

8. script macOS as User

   2 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 17, 2024

9. Automatic Time Entry recording (for billing of automation)

   3 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Dec 17, 2024

10. Enhanced Time Tracking Functionality

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 17, 2024

11. Onboarding Tickets

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 17, 2024

12. More in-depth hardware monitoring.

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 17, 2024

13. to do

    8 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 17, 2024

14. Mobile application

    2 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 17, 2024

15. Administrative licensing

    27 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 17, 2024

16. Per Technician Cost Field

    9 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 17, 2024

17. Integration with Microsoft To-Do

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 17, 2024

18. technician tasks

    6 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 17, 2024

19. Customizable Step by Step Task Automation

    15 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 17, 2024

20. Task-List

    23 votes

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    2 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Dec 17, 2024