Settings and activity

402 results found

1. Customize Right Click Menu

   32 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

2. Time Entry / Management

   5 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

3. mandetory time entry upon closing ticket

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

4. Bill unresolved tickets (Because they might otherwise become too large)

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

5. Helpdesk Agent Features

   4 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

6. Patch Management

   11 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

7. Changing from a 24 hour clock was annoying. Now having to add seconds in is even more annoying when adding time entries

   2 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

8. TIME ENTRY

   7 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

9. Ticket Tags

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

10. portal login

    11 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

11. Exclude certain IP addresses from scan

    19 votes

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    1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

12. View only license

    28 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

13. alerts

    3 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

14. Ticket Templates and The Service Portal

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

15. Add filter for disabled devices

    2 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

16. Network, disks and processes graphical information

    3 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

17. Customize the title when creating the event via Atera

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

18. universal / multi login

    4 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

19. Possibility to restrict API Access from defined IP List

    2 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

20. standard filter for ticket tab at customer should be behaviour to include custom stati

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024