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518 results found

  1. A smarter way to monitor temperature

    63 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  · 

  2. password generator

    72 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  · 

  3. Add at least a second agent for network discovery

    4 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    John Dutoit shared this idea  · 

  4. Network Discovery should show progress

    33 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  · 

  5. PING - Expanded Graph and RTT

    10 votes

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    Under Review  ·  2 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    John Dutoit supported this idea  · 

  6. Cancel network discovery DC scan

    10 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    John Dutoit supported this idea  · 

  7. Approve scripts before executing

    35 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  · 

  8. Ticket Checklist

    291 votes

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    20 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    John Dutoit supported this idea  · 

  9. Overall improvement of Patch Management

    326 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    John Dutoit supported this idea  · 

  10. Software Inventory needs to show accurate information

    42 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  · 

  11. add an option/button to send / resend a user's customer portal to the user

    50 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  · 

  12. Customer Contact

    74 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  · 

  13. Schedule existing tickets

    172 votes

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    18 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  · 

  14. View password without reviling it.

    49 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  · 

  15. Custom Fields per client

    47 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  · 

  16. Asset labels & QR codes

    142 votes

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    6 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  · 

  17. Assign multiple technicians to a ticket

    398 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    John Dutoit supported this idea  · 

  18. Customize emails for alerts

    58 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  · 

  19. Sonicwall integration

    50 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  · 

  20. Mobile App Improvements

    723 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    John Dutoit supported this idea  · 
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    John Dutoit commented  · 

    Please also provide for the mobile application:
    be able to change the customer ticket
    be able to assign a machine directly when creating the ticket not just to a contact
    be able to change the "type" of telephone call, not just the number of the mobile device, examples: 3CX, PBX)as in e-mails when we let a number list of choices be pressed for a long time

    And Open the contact and have access to detailed information, for example choose another phone number

    thanks in advance

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