Settings and activity

402 results found

1. Show customer attachments in mobile app

   3 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

2. Ability to attach photos to cases on Mobile app

   20 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

3. Notes in app

   6 votes

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   1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

4. wake on lan in Mobile App

   13 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

5. link to a ticket on mobile opens the app rather than web page

   10 votes

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   Planned  ·  0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

6. On-site check-in and Customer sign-off upon completion.

   4 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

7. Filters for alert categories in mobile app

   2 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

8. I would love to have the knowledge base on the phone application, even if it’s read only

   7 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

9. Mobile App major issues

   6 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Feb 21, 2024

10. ADD Intergration

    6 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  ·  Feb 21, 2024

11. Chat System

    2 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

12. Freshdesk

    5 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

13. SMS Portal

    10 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

14. Integrate Whatsapp for messaging with client's on tickets would be great

    25 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

15. Use single browser tab for Screenconnect sessions.

    8 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

16. screenconnect

    4 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

17. add links to navigation on left had side, eg direct link to MS Office 365 Partner portal

    21 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

18. WhatsApp Integration

    25 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

19. API: Find out if a time entry has been invoiced

    5 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

20. 3cx Ticket Integration.

    21 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024