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18 results found

  1. Allow customers to run their own reports

    2 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Oliver Tait supported this idea  · 

  2. The ability to have several sites for one customer

    106 votes

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    8 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Oliver Tait supported this idea  · 

  3. Password History

    132 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Oliver Tait supported this idea  · 

  4. Customers with multiple office locations

    29 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Oliver Tait supported this idea  · 

  5. Network documentation and diagrams section

    86 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Oliver Tait supported this idea  · 

  6. Change management

    161 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Oliver Tait supported this idea  · 

  7. Customer Portal - Allow 'main' contacts ability to see a simple list of their company's devices.

    16 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Oliver Tait supported this idea  · 

  8. Allow customer management to view their direct reports tickets

    3 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Oliver Tait supported this idea  · 

  9. Allow customer management to view their direct reports tickets

    3 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Oliver Tait supported this idea  · 

  10. Manage Portal Password Complexity or MFA

    11 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Oliver Tait supported this idea  · 

  11. Adding Notes - Documentation

    97 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Oliver Tait supported this idea  · 

  12. Reports on Customer Portal

    19 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Oliver Tait supported this idea  · 

  13. Customer Portal security and features

    2 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Oliver Tait supported this idea  · 

  14. Customize customer portal

    31 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Oliver Tait supported this idea  · 

  15. Customer ticket overview

    11 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Oliver Tait supported this idea  · 

  16. detailed report of tickets

    7 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Oliver Tait supported this idea  · 

  17. Network Discovery: Security Audit

    968 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Oliver Tait supported this idea  · 
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    Oliver Tait commented  · 

    Vulnerability scan with CVSS would be great.

  18. Mobile Device Management

    2,291 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Oliver Tait supported this idea  · 
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    Oliver Tait commented  · 

    Manage apps and patches on mobile devices along with remote wipe, audit / inventory.