Settings and activity

17 results found

1. Allow customers to run their own reports

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Oliver Tait supported this idea  ·  Jan 7, 2024

2. The ability to have several sites for one customer

   107 votes

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   8 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Oliver Tait supported this idea  ·  Jan 7, 2024

3. Password History

   133 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Oliver Tait supported this idea  ·  Jan 7, 2024

4. Customers with multiple office locations

   31 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Oliver Tait supported this idea  ·  Jan 7, 2024

5. Network documentation and diagrams section

   87 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Oliver Tait supported this idea  ·  Jan 7, 2024

6. Change management

   163 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Oliver Tait supported this idea  ·  Jan 7, 2024

7. Customer Portal - Allow 'main' contacts ability to see a simple list of their company's devices.

   16 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Oliver Tait supported this idea  ·  Jan 7, 2024

8. Allow customer management to view their direct reports tickets

   3 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Oliver Tait supported this idea  ·  Jan 7, 2024

9. Allow customer management to view their direct reports tickets

   4 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Oliver Tait supported this idea  ·  Jan 7, 2024

10. Manage Portal Password Complexity or MFA

    11 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Oliver Tait supported this idea  ·  Jan 7, 2024

11. Adding Notes - Documentation

    98 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Oliver Tait supported this idea  ·  Jan 7, 2024

12. Customer Portal / Service portal suggested improvements (consolidated)

    161 votes

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    25 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Oliver Tait supported this idea  ·  Jan 7, 2024

13. Customer Portal security and features

    2 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Oliver Tait supported this idea  ·  Jan 7, 2024

14. Customer ticket overview

    11 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Oliver Tait supported this idea  ·  Jan 7, 2024

15. detailed report of tickets

    10 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Oliver Tait supported this idea  ·  Jan 7, 2024

16. Network Discovery: Security Audit

    972 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Oliver Tait supported this idea  ·  Oct 26, 2021
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    Oliver Tait commented  ·  Oct 26, 2021  ·  Edit…  ·  Delete…

    Vulnerability scan with CVSS would be great.

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17. Mobile Device Management

    2,304 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    Oliver Tait supported this idea  ·  Oct 26, 2021
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    Oliver Tait commented  ·  Oct 26, 2021  ·  Edit…  ·  Delete…

    Manage apps and patches on mobile devices along with remote wipe, audit / inventory.

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