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92 results found

  1. MS Office Updates

    791 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Dakota Ross supported this idea  · 

  2. Ubiquiti Integration

    967 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Dakota Ross supported this idea  · 

  3. Dark Mode

    1,943 votes

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    125 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Dakota Ross supported this idea  · 

  4. RAID Monitoring for servers

    382 votes

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    15 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Dakota Ross supported this idea  · 

  5. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    822 votes

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    41 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Dakota Ross supported this idea  · 

  6. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Dakota Ross supported this idea  · 
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    Dakota Ross commented  · 

    The option for the end user to include a screenshot.

  7. Revamped Helpdesk Agent

    346 votes

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    57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Dakota Ross supported this idea  · 
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    Dakota Ross commented  · 

    I would like to have some way of communicating device status to the end user via an agent or locally installed dashboard similar to modern antiviruses. It could report update status/history, hardware status, backup status, AV status, and some basic information about the computer such as warranty status, the computer age, and computer name. A single pane of quickly digestible information regarding the computer. If we want to go all out, a banner for notifications that can be sent from Atera's management portal and perhaps maintenance schedules.

  8. Mobile App Improvements

    756 votes

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    42 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Dakota Ross supported this idea  · 

  9. Employee Onboarding/Offboarding Feature

    884 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Dakota Ross supported this idea  · 

  10. White Label Login Portal For Technician

    23 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Dakota Ross supported this idea  · 

  11. Calendar with multiple hours on same day

    4 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Dakota Ross supported this idea  · 

  12. Broadcast a message / also ability to scheduled a broadcast message.

    45 votes

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    9 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Dakota Ross supported this idea  · 

  13. Ad reset and unlock account

    53 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Dakota Ross supported this idea  · 

  14. Approve scripts before executing

    35 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Dakota Ross supported this idea  · 

  15. Hypervisor monitoring and management

    130 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Dakota Ross supported this idea  · 

  16. Printer management

    151 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Dakota Ross supported this idea  · 

  17. NetSuite ERP Integration

    6 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Dakota Ross supported this idea  · 

  18. Documentation Management

    1,262 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Dakota Ross supported this idea  · 
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    Dakota Ross commented  · 

    I second the two-way sync with Hudu idea.

  19. Ticket Checklist

    320 votes

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    23 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Dakota Ross supported this idea  · 

  20. Assign multiple technicians to a ticket

    416 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dakota Ross supported this idea  · 
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