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100 results found

  1. Penetration Testing

    65 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Admin →
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    Dakota Ross supported this idea  · 

  2. Please simplify the login process

    61 votes

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    7 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Dakota Ross supported this idea  · 

  3. Free Dashboard Account

    942 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Dakota Ross supported this idea  · 

  4. "Power Automate"

    34 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Dakota Ross supported this idea  · 

  5. Email technician when they have been @ tagged on an internal note of a ticket

    327 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dakota Ross supported this idea  · 

  6. Automatically close Alert tickets when resolved

    102 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Dakota Ross supported this idea  · 

  7. MS Office Updates

    775 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Dakota Ross supported this idea  · 

  8. Hardware inventory

    653 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Dakota Ross supported this idea  · 

  9. Ubiquiti Integration

    943 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Dakota Ross supported this idea  · 

  10. Dark Mode

    1,888 votes

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    117 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    Dakota Ross supported this idea  · 

  11. RAID Monitoring for servers

    378 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Dakota Ross supported this idea  · 

  12. Warranty Information Collection

    520 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Dakota Ross supported this idea  · 

  13. Send system information with Helpdesk Agent support tickets

    269 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Dakota Ross supported this idea  · 
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    Dakota Ross commented  · 

    The option for the end user to include a screenshot.

  14. Revamped Helpdesk Agent

    341 votes

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    56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Dakota Ross commented  · 

    I would like to have some way of communicating device status to the end user via an agent or locally installed dashboard similar to modern antiviruses. It could report update status/history, hardware status, backup status, AV status, and some basic information about the computer such as warranty status, the computer age, and computer name. A single pane of quickly digestible information regarding the computer. If we want to go all out, a banner for notifications that can be sent from Atera's management portal and perhaps maintenance schedules.

  15. Mobile App Improvements

    740 votes

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    Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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  16. Employee Onboarding/Offboarding Feature

    867 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Dakota Ross supported this idea  · 

  17. White Label Login Portal For Technician

    23 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Dakota Ross supported this idea  · 

  18. Calendar with multiple hours on same day

    4 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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  19. Announcement Banner

    7 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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  20. Ad reset and unlock account

    52 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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