Settings and activity

95 results found

1. Email technician when they have been @ tagged on an internal note of a ticket

   332 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Dakota Ross supported this idea  ·  Mar 22, 2025

2. Automatically close Alert tickets when resolved

   211 votes

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   17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Dakota Ross supported this idea  ·  Mar 22, 2025

3. MS Office Updates

   786 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Dakota Ross supported this idea  ·  Mar 22, 2025

4. Ubiquiti Integration

   960 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Dakota Ross supported this idea  ·  Mar 22, 2025

5. Dark Mode

   1,916 votes

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   120 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

   Dakota Ross supported this idea  ·  Mar 22, 2025

6. RAID Monitoring for servers

   381 votes

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   15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Dakota Ross supported this idea  ·  Aug 21, 2022

7. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   811 votes

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   40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Dakota Ross supported this idea  ·  Aug 21, 2022

8. Send system information with Helpdesk Agent support tickets

   272 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Dakota Ross supported this idea  ·  Aug 21, 2022
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   Dakota Ross commented  ·  Aug 21, 2022  ·  Edit…  ·  Delete…

   The option for the end user to include a screenshot.

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9. Revamped Helpdesk Agent

   344 votes

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   57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Dakota Ross supported this idea  ·  Aug 21, 2022
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   Dakota Ross commented  ·  Aug 21, 2022  ·  Edit…  ·  Delete…

   I would like to have some way of communicating device status to the end user via an agent or locally installed dashboard similar to modern antiviruses. It could report update status/history, hardware status, backup status, AV status, and some basic information about the computer such as warranty status, the computer age, and computer name. A single pane of quickly digestible information regarding the computer. If we want to go all out, a banner for notifications that can be sent from Atera's management portal and perhaps maintenance schedules.

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10. Mobile App Improvements

    752 votes

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    41 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Dakota Ross supported this idea  ·  Aug 21, 2022

11. Employee Onboarding/Offboarding Feature

    878 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Dakota Ross supported this idea  ·  Aug 21, 2022

12. White Label Login Portal For Technician

    23 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Dakota Ross supported this idea  ·  Aug 21, 2022

13. Calendar with multiple hours on same day

    4 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Dakota Ross supported this idea  ·  Aug 21, 2022

14. Broadcast a message / also ability to scheduled a broadcast message.

    45 votes

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    9 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Dakota Ross supported this idea  ·  Aug 21, 2022

15. Ad reset and unlock account

    53 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Dakota Ross supported this idea  ·  Aug 21, 2022

16. Approve scripts before executing

    35 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Dakota Ross supported this idea  ·  Aug 21, 2022

17. Hypervisor monitoring and management

    130 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Dakota Ross supported this idea  ·  Aug 21, 2022

18. Printer management

    151 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Dakota Ross supported this idea  ·  Aug 21, 2022

19. NetSuite ERP Integration

    6 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Dakota Ross supported this idea  ·  Aug 21, 2022

20. Documentation Management

    1,258 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Dakota Ross supported this idea  ·  Jun 22, 2022
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    Dakota Ross commented  ·  Jun 22, 2022  ·  Edit…  ·  Delete…

    I second the two-way sync with Hudu idea.

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