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177 votes
Charles Hanekom
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3 votesCharles Hanekom
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1 voteCharles Hanekom
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30 votesCharles Hanekom
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407 votesCharles Hanekom
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9 votesCharles Hanekom
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28 votesCharles Hanekom
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50 votesCharles Hanekom
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32 votesCharles Hanekom
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1,618 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
Charles Hanekom
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10 votesCharles Hanekom
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148 votesCharles Hanekom
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36 votesCharles Hanekom
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112 votesCharles Hanekom
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1,035 votesCharles Hanekom
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1,905 votes
Hi,
Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
Charles Hanekom
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We have certain customers who have "VIP" machines that needs to be supported under a 4hr SLA. Currently Atera only allows us to create 1 SLA per Customer.
It would be a great feature to be able to add certain devices within the Customer on a specific SLA whilst the others be under the standard one. At this moment, we have to create duplicate customers in order to apply the one SLA to 4 devices and then the same customer with the rest of the devices linked to a standard SLA.