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29 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Charles Hanekom
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3 votesCharles Hanekom
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1 voteCharles Hanekom
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29 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Charles Hanekom
supported this idea
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385 votes
Hey all,
We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.
Your feedback will be invaluable as we shape this feature to meet your needs and preferences.
If you'd like to provide input on this feature, please schedule some time for a call using the link below:
Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.
All the best,
Yakov
Charles Hanekom
supported this idea
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9 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Charles Hanekom
shared this idea
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19 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Charles Hanekom
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27 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Charles Hanekom
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47 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Charles Hanekom
supported this idea
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30 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Charles Hanekom
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1,578 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
Charles Hanekom
supported this idea
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10 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Charles Hanekom
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143 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Charles Hanekom
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34 votesCharles Hanekom
supported this idea
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107 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Charles Hanekom
supported this idea
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1,011 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Charles Hanekom
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1,688 votesCharles Hanekom
supported this idea
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We have certain customers who have "VIP" machines that needs to be supported under a 4hr SLA. Currently Atera only allows us to create 1 SLA per Customer.
It would be a great feature to be able to add certain devices within the Customer on a specific SLA whilst the others be under the standard one. At this moment, we have to create duplicate customers in order to apply the one SLA to 4 devices and then the same customer with the rest of the devices linked to a standard SLA.