Settings and activity

37 results found

1. SNMP: Allow the addition of SNMP Monitoring/OID's directly to a device.

   33 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Charles Hanekom supported this idea  ·  Nov 12, 2021

2. Auto-Calculate amount according to ticket completion time

   3 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Charles Hanekom shared this idea  ·  Nov 7, 2021

3. Auto-Calculate amount due according to Ticket completion time

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Charles Hanekom shared this idea  ·  Nov 7, 2021

4. Chrombook remote support

   30 votes

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   4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Charles Hanekom supported this idea  ·  Oct 5, 2021

5. Assign multiple technicians to a ticket

   401 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Charles Hanekom supported this idea  ·  Oct 5, 2021

6. Active AnyDesk session on Device

   9 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Charles Hanekom shared this idea  ·  Oct 5, 2021

7. SNMP - Add ability to bulk delete OID's from a device.

   20 votes

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   1 comment  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Charles Hanekom supported this idea  ·  Oct 5, 2021

8. Add the feature to move back to a previous page

   28 votes

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   2 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Charles Hanekom supported this idea  ·  Oct 5, 2021

9. View password without reviling it.

   49 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Charles Hanekom supported this idea  ·  Sep 8, 2021

10. Ability to install an agent on a chrome book.

    31 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Charles Hanekom supported this idea  ·  Sep 8, 2021

11. Password protect the Atera agent from end-user uninstalls

    1,607 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Charles Hanekom supported this idea  ·  Sep 8, 2021

12. password

    10 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Charles Hanekom supported this idea  ·  Sep 8, 2021

13. Remote Support from Linux

    148 votes

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    11 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Charles Hanekom supported this idea  ·  Sep 8, 2021

14. SLA Customisation

    35 votes

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    12 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Charles Hanekom supported this idea  ·  Sep 8, 2021
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    Charles Hanekom commented  ·  Sep 8, 2021  ·  Edit…  ·  Delete…

    We have certain customers who have "VIP" machines that needs to be supported under a 4hr SLA. Currently Atera only allows us to create 1 SLA per Customer.

    It would be a great feature to be able to add certain devices within the Customer on a specific SLA whilst the others be under the standard one. At this moment, we have to create duplicate customers in order to apply the one SLA to 4 devices and then the same customer with the rest of the devices linked to a standard SLA.

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15. Manage Acronis backups from within Atera

    111 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Charles Hanekom supported this idea  ·  Sep 8, 2021

16. SNMP: MIB import instead of manual OID typing

    1,026 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Charles Hanekom supported this idea  ·  Sep 8, 2021

17. Atera Dark Mode

    1,754 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Charles Hanekom supported this idea  ·  Mar 28, 2023