Settings and activity

69 results found

1. file transfer

   3 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Cactus IT Support supported this idea  ·  Dec 22, 2023

2. cancel file transfer

   8 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Cactus IT Support supported this idea  ·  Dec 22, 2023

3. file transfer

   19 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Cactus IT Support supported this idea  ·  Dec 22, 2023

4. Not a feature, Atera should fix it so that page data is cached, and still there when you click on add contact for example in a Ticket

   9 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Cactus IT Support supported this idea  ·  Apr 21, 2023

5. Ability to archive retired devices

   310 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Cactus IT Support supported this idea  ·  Apr 21, 2023

6. Assign multiple technicians to a ticket

   404 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Cactus IT Support supported this idea  ·  Apr 21, 2023

7. RAID Monitoring for servers

   378 votes

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   14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Cactus IT Support supported this idea  ·  Apr 21, 2023

8. Number of Displays

   89 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Cactus IT Support supported this idea  ·  Apr 21, 2023

9. Remote Support from Linux

   148 votes

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   11 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Cactus IT Support supported this idea  ·  Apr 21, 2023

10. A feature that I would like to request is an add in for outlook to create a ticket straight from the emails itself.

    33 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Apr 21, 2023

11. Reply to tickets via email

    98 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Apr 21, 2023

12. Activity Status "Awaiting on customer reply" should stop the SLA as well

    109 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Apr 21, 2023

13. Warranty Status on Devices

    107 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Apr 21, 2023

14. Install agent on Synology, QNAP or Raspberry Pi

    365 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Apr 21, 2023

15. Free Dashboard Account

    942 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Apr 21, 2023

16. Alert when agent uninstalled

    1,484 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Apr 21, 2023

17. Online timeline

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Cactus IT Support shared this idea  ·  Feb 6, 2023

18. Warranty Information Collection

    519 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Nov 17, 2022

19. Battery Health Report

    272 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Nov 17, 2022

20. Mobile App Improvements

    740 votes

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    Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Nov 17, 2022