Settings and activity

68 results found

1. cancel file transfer

   8 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Cactus IT Support supported this idea  ·  Dec 22, 2023

2. file transfer

   19 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Cactus IT Support supported this idea  ·  Dec 22, 2023

3. Not a feature, Atera should fix it so that page data is cached, and still there when you click on add contact for example in a Ticket

   9 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Cactus IT Support supported this idea  ·  Apr 21, 2023

4. Ability to archive retired devices

   313 votes

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   2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Cactus IT Support supported this idea  ·  Apr 21, 2023

5. Assign multiple technicians to a ticket

   406 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Cactus IT Support supported this idea  ·  Apr 21, 2023

6. RAID Monitoring for servers

   379 votes

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   15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Cactus IT Support supported this idea  ·  Apr 21, 2023

7. Number of Displays

   89 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Cactus IT Support supported this idea  ·  Apr 21, 2023

8. Remote Support from Linux

   148 votes

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   11 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Cactus IT Support supported this idea  ·  Apr 21, 2023

9. A feature that I would like to request is an add in for outlook to create a ticket straight from the emails itself.

   33 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Cactus IT Support supported this idea  ·  Apr 21, 2023

10. Reply to tickets via email

    99 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Apr 21, 2023

11. Activity Status "Awaiting on customer reply" should stop the SLA as well

    111 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Apr 21, 2023

12. Warranty Status on Devices

    109 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Apr 21, 2023

13. Install agent on Synology, QNAP or Raspberry Pi

    369 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Apr 21, 2023

14. Free Dashboard Account

    947 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Apr 21, 2023

15. Alert when agent uninstalled

    1,487 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Apr 21, 2023

16. Online timeline

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Cactus IT Support shared this idea  ·  Feb 6, 2023

17. Warranty Information Collection

    521 votes

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    10 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Nov 17, 2022

18. Battery Health Report

    273 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Nov 17, 2022

19. Mobile App Improvements

    743 votes

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    Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Nov 17, 2022

20. Integration with Direct messages systems

    845 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Cactus IT Support supported this idea  ·  Nov 17, 2022