Settings and activity

118 results found

1. Remote Live View

   5 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  May 7, 2023

2. Ticket Search - Search within tickets to find previously solved issues

   29 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Mar 17, 2023

3. search

   7 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Uriel Sapir supported this idea  ·  Mar 17, 2023

4. Search - Custom fields

   52 votes

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   2 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Uriel Sapir supported this idea  ·  Mar 17, 2023

5. Search bar enhancements

   285 votes

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   Planned  ·  16 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Mar 17, 2023

6. Client's ticket report

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Uriel Sapir shared this idea  ·  Mar 17, 2023

7. ticket reporting

   8 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Mar 11, 2023

8. Ticket Checklist

   278 votes

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   17 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

   
   

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best,

   Yakov

   Uriel Sapir supported this idea  ·  Mar 11, 2023

9. closed ticket report

   9 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Mar 11, 2023

10. Attachment is missing on the ticket notification email.

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir shared this idea  ·  Mar 7, 2023

11. Ability to preview ticket attachment in browser + on ticket view

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Mar 7, 2023

12. open an attachment rather than having to download each time.

    133 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Uriel Sapir supported this idea  ·  Mar 7, 2023

13. Public Notes in ticket - don't send email

    10 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Mar 7, 2023

14. Different Thresholds for Different Disk Drives

    12 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Mar 7, 2023

15. Scheduled Ticket reminder

    12 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Uriel Sapir commented  ·  Jan 20, 2023  ·  Edit…  ·  Delete…

    This would be a very useful feature

    Save Submitting...
    Uriel Sapir supported this idea  ·  Jan 20, 2023

16. disk management exclude drive

    11 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Jan 8, 2023

17. Run scripts without having to save them first

    2 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Jan 8, 2023

18. Pop Up

    12 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Jan 8, 2023

19. Work from home activations list

    24 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Uriel Sapir commented  ·  Jan 8, 2023  ·  Edit…  ·  Delete…

    same goes for webroot, the atera charges for webroot doesn't reflect the amount of devisees that listed under the webroot account.

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    Uriel Sapir supported this idea  ·  Jan 8, 2023

20. Atera's New Interface

    3 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Jan 8, 2023