Settings and activity
11 results found
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157 votes
Joseph Shaffer
supported this idea
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499 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Joseph Shaffer
supported this idea
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6 votesJoseph Shaffer
shared this idea
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12 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Joseph Shaffer
supported this idea
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An error occurred while saving the comment -
385 votes
Hey all,
We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.
Your feedback will be invaluable as we shape this feature to meet your needs and preferences.
If you'd like to provide input on this feature, please schedule some time for a call using the link below:
Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.
All the best,
Yakov
An error occurred while saving the comment Joseph Shaffer
commented
We wanted to use auto assignment between our two help desk techs and allow them to escalate to the next tech if needed but I cannot configure auto assignment to include just two users. It would be helpful if we could set the users who will be in the auto assign groups which seems to be what you are looking for as well.
Joseph Shaffer
supported this idea
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32 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Joseph Shaffer
commented
I would like this too. I want to be able to open a calendar page in Atera and see all the events for that day/week/month. We already have it linked to a shared 365 calendar.
Joseph Shaffer
supported this idea
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160 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Joseph Shaffer
supported this idea
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133 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Joseph Shaffer
supported this idea
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143 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Joseph Shaffer
supported this idea
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1,543 votesJoseph Shaffer
supported this idea
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288 votes
Would be nice if Work from home and network discovery in the add on tab as well with the ability to hide it.