Settings and activity
9 results found
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347 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Josiah Deal supported this idea · -
1 vote
An error occurred while saving the comment Josiah Deal commentedAtera already requires a password to sign in. This feature request contains no information except the word "password" and is thus very unhelpful.
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4 votesJosiah Deal supported this idea ·
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6 votesJosiah Deal supported this idea ·
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31 votesJosiah Deal shared this idea ·
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51 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Josiah Deal commentedThis was a feature that I was familiar with in ScreenConnect (Now Connectwise Control). It was handy for knowing the state of the computer you were about to connect to. It was also useful for confirming if a computer was not working properly. For example, we have a computer that runs some digital signage. If the signage application crashed, I'd be able to tell from the screenshot thumbnail that it wasn't running and could address it accordingly.
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1,465 votes
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1,514 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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5 votesJosiah Deal shared this idea ·
Here to chime in that I agree that it would be great to be able to have Atera create tickets from MS Teams. I could see using something like the message thread ID to tie into the ticket, such that if the user sent another message to the same thread, it would append their message to the ticket. And if the integration was done well, then perhaps Atera could track whether the ticket was created in Teams and if so, then it could send replies from the tech to the teams channel instead of via email perhaps. Just thoughts.