Settings and activity

13 results found

1. Mobile Device Management

   2,289 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Colton Sharon commented  ·  Jun 28, 2023  ·  Edit…  ·  Delete…

   I know most people will be about device security and that side, but honestly just the ability to remote into the device and give assistance or the like would do wonders. There are too many other services that tie in that make it easy for device control on the app level, Users constantly need to be taught and assisted installing and managing their apps. Depending on the age group as well, getting those apps working and logging in.

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   Colton Sharon supported this idea  ·  Sep 1, 2021

2. Internet Bandwidth Speed Test

   9 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Colton Sharon supported this idea  ·  Jan 23, 2023

3. Allow More White Label Options

   436 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Colton Sharon supported this idea  ·  Jan 23, 2023

4. Alert when agent uninstalled

   1,480 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Colton Sharon supported this idea  ·  Jan 23, 2023

5. Time Management

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Colton Sharon shared this idea  ·  Dec 7, 2021

6. customer report

   133 votes

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Colton Sharon supported this idea  ·  Sep 25, 2021

7. Security against supply chain

   1 vote

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   0 comments  ·  Ideas and Feedback » Customers  ·  Edit…  ·  Delete…  ·  Admin →
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   Colton Sharon shared this idea  ·  Sep 4, 2021

8. Documentation Management

   1,250 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Colton Sharon supported this idea  ·  Sep 1, 2021

9. Integration with Direct messages systems

   840 votes

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   60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Colton Sharon supported this idea  ·  Sep 1, 2021

10. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Colton Sharon supported this idea  ·  Sep 1, 2021

11. Send system information with Helpdesk Agent support tickets

    268 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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12. Revamped Helpdesk Agent

    341 votes

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    56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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13. Improved Billing

    278 votes

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    51 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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