Settings and activity
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2,300 votes
Hi,
Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
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Colton Sharon
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9 votesColton Sharon
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438 votesColton Sharon
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1,487 votesColton Sharon
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216 votes
An error occurred while saving the comment Colton Sharon
commented
When hitting connect for connecting to a clients machine, Atera will ask to open a ticket and start a billing timer.
Colton Sharon
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134 votesColton Sharon
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1 voteColton Sharon
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1,253 votesColton Sharon
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846 votesColton Sharon
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1,564 votesColton Sharon
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271 votes
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342 votes
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279 votes
I know most people will be about device security and that side, but honestly just the ability to remote into the device and give assistance or the like would do wonders. There are too many other services that tie in that make it easy for device control on the app level, Users constantly need to be taught and assisted installing and managing their apps. Depending on the age group as well, getting those apps working and logging in.