Settings and activity

35 results found

1. Pass parameter/variable to auto-healing script

   26 votes

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   3 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Patrick Moll supported this idea  ·  Jun 1, 2023

2. machine status unknown threshold

   7 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Patrick Moll supported this idea  ·  Jun 1, 2023

3. Add last reboot time as threshold

   600 votes

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   7 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Patrick Moll supported this idea  ·  Jun 1, 2023

4. Multiple threshold profiles on device

   118 votes

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   13 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Patrick Moll supported this idea  ·  Nov 4, 2022

5. Adjustable email subject lines

   1 vote

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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6. So that new functions can be used after almost every update for the automation profiles, the profiles must be recreated and reassigned to al

   4 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Patrick Moll commented  ·  Sep 17, 2022  ·  Edit…  ·  Delete…

   The reports then also no longer work retrospectively, because you have to create a new profile and an evaluation is therefore no longer possible either

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   Patrick Moll shared this idea  ·  Sep 17, 2022

7. rechnung und Fakturierung] Abrechnung - leere Rechnungen

   1 vote

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   0 comments  ·  Ideas and Feedback » Billing  ·  Edit…  ·  Delete…  ·  Admin →
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   Patrick Moll shared this idea  ·  Sep 17, 2022

8. smnp change device typ

   2 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Patrick Moll shared this idea  ·  Aug 2, 2022

9. Device SNMP: Order by OID

   28 votes

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   5 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Patrick Moll supported this idea  ·  Aug 2, 2022

10. Archive Customers and Users In Active Customers

    28 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

11. Disable contacts without deleting ticket history

    43 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hey, thanks for posting your feedback!

    Adding manual tags is available, please refer to this knowledge base article for more information: https://support.atera.com/hc/en-us/articles/360011044199-Use-Ticket-Tags-#h_01FCB81V2DYEAP6ZYZJGNW56SW

    Patrick Moll supported this idea  ·  May 9, 2022

12. Return of Alphabetical selections on Customer page

    46 votes

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    7 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Patrick Moll supported this idea  ·  May 9, 2022

13. Settlement, New batch of invoices

    1 vote

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    0 comments  ·  Ideas and Feedback » Billing  ·  Edit…  ·  Delete…  ·  Admin →
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    Patrick Moll shared this idea  ·  May 7, 2022

14. Automatically activate the Help Desk Agent over threshold or activate patch / IT automation profiles

    10 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Patrick Moll shared this idea  ·  Jan 13, 2022

15. Add HelpDesk Agent and Chat to the View Filter

    9 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Patrick Moll supported this idea  ·  Jan 13, 2022

16. Indication of which devices have the helpdesk icon enabled on the devices view

    17 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Patrick Moll supported this idea  ·  Jan 13, 2022

17. Device columns

    73 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Patrick Moll supported this idea  ·  Jan 13, 2022

18. Availability Monitoring (Customer wide)

    24 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Patrick Moll supported this idea  ·  Jan 13, 2022

19. Availability monitoring Threshold

    35 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Patrick Moll supported this idea  ·  Jan 13, 2022

20. Bulk Remove Automation Profile from Agents

    53 votes

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    8 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Patrick Moll supported this idea  ·  Dec 1, 2021