Settings and activity

114 results found

1. 3cx integration

   211 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Apr 19, 2023

2. Synology Active Backup Monitoring

   402 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Apr 19, 2023

3. Cache information for faster load times, and show the last update time.

   9 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Nov 2, 2022

4. Feature Roadmap

   34 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Nov 2, 2022

5. Searchable and Reportable Custom Fields

   68 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Nov 2, 2022

6. Floorplan

   99 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Nov 2, 2022

7. Ability to bill time entries rather than entire ticket

   29 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Nov 2, 2022

8. landscape

   11 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Aaron Elliott shared this idea  ·  Nov 2, 2022

9. tablet

   16 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Nov 2, 2022

10. Ability to attach photos to cases on Mobile app

    22 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Nov 2, 2022

11. Allow More White Label Options

    439 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Nov 2, 2022

12. Alert when agent uninstalled

    1,494 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Nov 2, 2022

13. Multiple devices per contact

    147 votes

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    21 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap.

    Best regards,

    The Atera Team

    
    

14. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    192 votes

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    31 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Public Roadmap.

    Best regards,

    The Atera Team

15. Choose number of devices to view per page

    175 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Aaron Elliott commented  ·  Feb 11, 2022  ·  Edit…  ·  Delete…

    I took a screenshot to show how ridiculous this looks on a high-resolution monitor, but of course it can't be attached here. This definitely needs some attention. It's frustrating!

    Save Submitting...
    Aaron Elliott supported this idea  ·  Oct 15, 2021

16. Technician Privileges

    36 votes

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    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Jan 31, 2022

17. Bulk On-Demand Software Inventory update / Software Inventory needs to show accurate information

    73 votes

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    14 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We have consolidated similar ideas into this thread: http://atera.uservoice.com/forums/936306/suggestions/44003652

    
    

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    Aaron Elliott supported this idea  ·  Jan 31, 2022

18. Allow different views of our customer list

    18 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Jan 28, 2022

19. Webroot - Bitdefender icons

    31 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Jan 28, 2022

20. Password access in the portal

    43 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Jan 28, 2022