Settings and activity

115 results found

1. 3cx integration

   210 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Apr 19, 2023

2. Synology Active Backup Monitoring

   398 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Apr 19, 2023

3. Cache information for faster load times, and show the last update time.

   9 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Nov 2, 2022

4. Feature Roadmap

   34 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Nov 2, 2022

5. Searchable and Reportable Custom Fields

   66 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Nov 2, 2022

6. Floorplan

   97 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Nov 2, 2022

7. Ability to bill time entries rather than entire ticket

   29 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Nov 2, 2022

8. landscape

   11 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Aaron Elliott shared this idea  ·  Nov 2, 2022

9. tablet

   16 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Nov 2, 2022

10. Ability to attach photos to cases on Mobile app

    22 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Nov 2, 2022

11. Allow More White Label Options

    438 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Nov 2, 2022

12. Alert when agent uninstalled

    1,489 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Nov 2, 2022

13. Multiple devices per contact

    140 votes

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    20 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap.

    
    

    Best regards,

    The Atera Team

    
    

    
    

14. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    189 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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15. Choose number of devices to view per page

    173 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Aaron Elliott commented  ·  Feb 11, 2022  ·  Edit…  ·  Delete…

    I took a screenshot to show how ridiculous this looks on a high-resolution monitor, but of course it can't be attached here. This definitely needs some attention. It's frustrating!

    Save Submitting...
    Aaron Elliott supported this idea  ·  Oct 15, 2021

16. Technician Privileges

    36 votes

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    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Jan 31, 2022

17. Software Inventory needs to show accurate information

    43 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Jan 31, 2022

18. Allow different views of our customer list

    18 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Jan 28, 2022

19. Webroot - Bitdefender icons

    31 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Jan 28, 2022

20. Password access in the portal

    43 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Jan 28, 2022