Settings and activity

36 results found

1. Notes under customers

   31 votes

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   3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Chris Rawlings supported this idea  ·  Nov 28, 2023

2. Automate chat onboarding

   10 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Chris Rawlings supported this idea  ·  Nov 18, 2023

3. Chat Widget For Websites

   10 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Chris Rawlings supported this idea  ·  Nov 18, 2023

4. Ticket Checklist

   313 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Chris Rawlings supported this idea  ·  Nov 18, 2023

5. Customer Data should be Variables for Scripting

   2 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Chris Rawlings shared this idea  ·  Nov 18, 2023

6. Auto-assign tickets with initial reply

   66 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Rawlings supported this idea  ·  Nov 8, 2023

7. Ability to run weekly reports on open tickets and export to csv

   30 votes

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   4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Chris Rawlings supported this idea  ·  Nov 8, 2023

8. Create an export button on the Tickets screen.

   7 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Chris Rawlings supported this idea  ·  Nov 8, 2023

9. Export Ticket Information

   29 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Rawlings supported this idea  ·  Nov 8, 2023

10. Exporting All Tickets

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Chris Rawlings supported this idea  ·  Nov 8, 2023

11. Ubiquiti Integration

    960 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Chris Rawlings supported this idea  ·  Sep 27, 2023

12. Password Manager

    318 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Chris Rawlings supported this idea  ·  Sep 27, 2023

13. MS Office Updates

    785 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Chris Rawlings supported this idea  ·  Sep 27, 2023

14. Need a report to tell me which devices for a customer are eligable for Windows 11

    429 votes

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    18 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Chris Rawlings supported this idea  ·  Sep 13, 2023

15. HTTP / HTTPs Admin Portals for Devices

    78 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Chris Rawlings commented  ·  Sep 13, 2023  ·  Edit…  ·  Delete…

    @dewayne

    correct

    Save Submitting...
    Chris Rawlings shared this idea  ·  Aug 15, 2023

16. Alert when agent uninstalled

    1,493 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Chris Rawlings supported this idea  ·  Sep 13, 2023

17. oauth2 - Login to atera using Microsoft 365 Account

    88 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Chris Rawlings shared this idea  ·  Jun 30, 2023

18. customer deny in group

    1 vote

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Edit…  ·  Delete…  ·  Admin →
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    Chris Rawlings shared this idea  ·  May 9, 2023

19. Chat feature from the mobile app.

    70 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Chris Rawlings supported this idea  ·  Feb 7, 2023

20. chat

    10 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Chris Rawlings supported this idea  ·  Feb 7, 2023