Settings and activity

22 results found

1. time entry in new UI feature regression

   8 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ricky Cunningham supported this idea  ·  Jun 6, 2024
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   Ricky Cunningham commented  ·  Feb 28, 2024  ·  Edit…  ·  Delete…

   Very frustrating. Just logged this as well. Any and all shorthand options should still be available.
   Back to the old interface for now...

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2. TIME ENTRY

   8 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Ricky Cunningham supported this idea  ·  Jun 6, 2024

3. Parent & Child ticket relations

   64 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ricky Cunningham supported this idea  ·  Jun 6, 2024

4. Acronis Integration in an existing Cloud Tenant

   69 votes

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   0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Ricky Cunningham supported this idea  ·  Jun 6, 2024

5. Documentation Management

   1,238 votes

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   Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Ricky Cunningham supported this idea  ·  Feb 29, 2024

6. non tech role

   34 votes

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   3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Ricky Cunningham supported this idea  ·  Feb 29, 2024

7. More Granular User Control

   28 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Ricky Cunningham supported this idea  ·  Feb 29, 2024

8. Add ability to remove technicians

   126 votes

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   7 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Ricky Cunningham supported this idea  ·  Feb 29, 2024

9. Ubiquiti Integration

   887 votes

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   7 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Ricky Cunningham supported this idea  ·  Feb 28, 2024

10. Warranty Information Collection

    504 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ricky Cunningham supported this idea  ·  Jan 9, 2023

11. Integration with UniFi Cloud

    960 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ricky Cunningham supported this idea  ·  Jan 9, 2023

12. Office 365 Integration

    1,556 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Ricky Cunningham supported this idea  ·  Jan 9, 2023

13. Atera End-User License

    161 votes

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    Under Review  ·  2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Ricky Cunningham supported this idea  ·  Jul 20, 2022

14. Admin account without licence, licensing only for management.....

    137 votes

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    9 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ricky Cunningham supported this idea  ·  Jul 20, 2022

15. Employee Onboarding/Offboarding Feature

    851 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Ricky Cunningham supported this idea  ·  Aug 17, 2021

16. Enable to sync SNMP and TCP device to IT-Glue

    29 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ricky Cunningham supported this idea  ·  Aug 17, 2021

17. Role management

    129 votes

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    Planned  ·  29 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Ricky Cunningham commented  ·  Aug 17, 2021  ·  Edit…  ·  Delete…

    Same as everyone else commenting. All my technicians need to be admins currently to do their job which exposes us to a level of risk internally.

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18. Show Idle Devices

    52 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ricky Cunningham supported this idea  ·  Aug 17, 2021

19. Mobile Device Management

    2,268 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Ricky Cunningham supported this idea  ·  Aug 17, 2021

20. Shared Threshold Library

    167 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Ricky Cunningham supported this idea  ·  Aug 17, 2021