Settings and activity

24 results found

1. time entry in new UI feature regression

   7 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Ricky Cunningham supported this idea  ·  Jun 6, 2024
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   Ricky Cunningham commented  ·  Feb 28, 2024  ·  Edit…  ·  Delete…

   Very frustrating. Just logged this as well. Any and all shorthand options should still be available.
   Back to the old interface for now...

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2. TIME ENTRY

   6 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Ricky Cunningham supported this idea  ·  Jun 6, 2024

3. Parent & Child ticket relations

   56 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ricky Cunningham supported this idea  ·  Jun 6, 2024

4. Acronis Integration in an existing Cloud Tenant

   67 votes

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   0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Ricky Cunningham supported this idea  ·  Jun 6, 2024

5. Documentation Management

   1,220 votes

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   Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Ricky Cunningham supported this idea  ·  Feb 29, 2024

6. non tech role

   30 votes

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   2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Ricky Cunningham supported this idea  ·  Feb 29, 2024

7. More Granular User Control

   27 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Ricky Cunningham supported this idea  ·  Feb 29, 2024

8. remove technician

   23 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Ricky Cunningham supported this idea  ·  Feb 29, 2024

9. Ubiquiti Integration

   821 votes

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   6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Ricky Cunningham supported this idea  ·  Feb 28, 2024

10. View multiple screens on Splashtop at the same time.

    669 votes

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    33 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Ricky Cunningham supported this idea  ·  Jan 9, 2023

11. Warranty Information Collection

    493 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ricky Cunningham supported this idea  ·  Jan 9, 2023

12. Integration with UniFi Cloud

    928 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ricky Cunningham supported this idea  ·  Jan 9, 2023

13. Office 365 Integration

    1,532 votes

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    Under Review  ·  60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Ricky Cunningham supported this idea  ·  Jan 9, 2023

14. Atera End-User License

    157 votes

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    Under Review  ·  2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Ricky Cunningham supported this idea  ·  Jul 20, 2022

15. Admin account without licence, licensing only for management.....

    131 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ricky Cunningham supported this idea  ·  Jul 20, 2022

16. Employee Onboarding/Offboarding Feature

    839 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Ricky Cunningham supported this idea  ·  Aug 17, 2021

17. Enable to sync SNMP and TCP device to IT-Glue

    27 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ricky Cunningham supported this idea  ·  Aug 17, 2021

18. Role management

    126 votes

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    Planned  ·  28 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Ricky Cunningham commented  ·  Aug 17, 2021  ·  Edit…  ·  Delete…

    Same as everyone else commenting. All my technicians need to be admins currently to do their job which exposes us to a level of risk internally.

    Save Submitting...

19. More granular technician time entries and reporting

    48 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ricky Cunningham shared this idea  ·  Aug 17, 2021

20. Show Idle Devices

    49 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ricky Cunningham supported this idea  ·  Aug 17, 2021