Settings and activity
74 results found
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240 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Brad A
supported this idea
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9 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Brad A
supported this idea
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230 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
Brad A
supported this idea
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38 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Brad A
supported this idea
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179 votes
An error occurred while saving the comment Brad A
supported this idea
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268 votesBrad A
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341 votesBrad A
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1,249 votesBrad A
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1,568 votesBrad A
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661 votes
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1,026 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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385 votes
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966 votes
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1,559 votes
Giving a use case scenario of this would be matching email alerts to specific customers to open tickets, such as environment monitoring. In our case, the emails are always sent from a generic email (which is the limited factor of the existing ticket system), but based on the contents of the email:
Customer; ABC Company
Location: My Network Room
Alert: Temp threshold exceeded
Complex rules should be able to assign that ticket directly to ABC Company.
Lots of other RMM have this ability so I feel its important for Atera to consider this