Settings and activity

145 results found

1. API Key Manager / API Security / Expanding capabilities / OpenAPI compliance

   124 votes

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   32 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   [For major features only–] You can also follow this in our Pubic Roadmap.

   
   

   Best regards,

   The Atera Team

   
   

   
   

   Tom Cole supported this idea  ·  Sep 26, 2022

2. Atera Back up

   64 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Tom Cole supported this idea  ·  Sep 26, 2022

3. Add option for app-based 2FA for Work from Home (instead of only via SMS)

   38 votes

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   1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Tom Cole supported this idea  ·  Sep 26, 2022

4. Work From Home - Branding on landing page

   64 votes

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   4 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Tom Cole supported this idea  ·  Sep 26, 2022

5. Ability to quickly see who has Work From Home enabled

   78 votes

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   2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Tom Cole supported this idea  ·  Sep 26, 2022

6. PC Offline

   15 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Tom Cole supported this idea  ·  Sep 26, 2022

7. Detailed reporting of work from home users

   20 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Tom Cole supported this idea  ·  Sep 26, 2022

8. Single Sign On (SSO) for Work from Home

   23 votes

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   1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Tom Cole supported this idea  ·  Sep 26, 2022

9. Locks pc screen when using home working remoting agent

   12 votes

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   1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Tom Cole supported this idea  ·  Sep 26, 2022

10. Work from home user activity

    89 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Tom Cole supported this idea  ·  Sep 26, 2022

11. Display the current active user

    58 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Sep 26, 2022

12. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    189 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Sep 20, 2022

13. Allow a customer contact to access to multiple devices using Work From Home feature.

    38 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Sep 20, 2022

14. Allow multiple WFH users to remotely access a computer

    38 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Sep 20, 2022

15. Mobile Device Management

    2,304 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    Tom Cole supported this idea  ·  Apr 4, 2022

16. Revamped Helpdesk Agent

    342 votes

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    56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Apr 4, 2022

17. Mobile App Improvements

    745 votes

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    Planned  ·  40 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Apr 4, 2022

18. Employee Onboarding/Offboarding Feature

    871 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Tom Cole supported this idea  ·  Apr 4, 2022

19. Dark Mode

    1,904 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Tom Cole supported this idea  ·  Apr 4, 2022

20. Password protect the Atera agent from end-user uninstalls

    1,617 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Tom Cole supported this idea  ·  Apr 4, 2022