Advanced Reporting filters for Product Family & Product
It appears that a couple of filters are missing in the system. Currently, we can only run reports based on ticket impact, source, and priority.
However, there are no options available for product family or products. This limitation results in vague reporting, as we are unable to determine the volume of tickets for each product.
I strongly believe that incorporating this feature into Atera's advanced reporting is crucial for better analysis and would enhance our reporting stats for businesses.
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Ieisha Doyle
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