Allow a custom field to show on the ticket list page
we have a custom field for showing pending status (such as parts on order, or needs scheduling, etc) It would be great to see this custom field in the main view without having to open the ticket.
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Yoann Lousberg commented
Any custom fields should be usable directly on the main ticket page without opening the ticket itself.
For example, we have a "category" custom field that includes different teams (IT, Telecom, Admin, Dev,...) and always have to enter the ticket to link the right team with a ticket.