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  1. New UI Customer View - Favorites Needs to be its own section

    28 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Lionel Marais supported this idea  · 

  2. Meraki integration

    100 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Lionel Marais supported this idea  · 

  3. Change management

    163 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lionel Marais supported this idea  · 

  4. Multiple devices per contact

    146 votes

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    21 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap.

    Best regards,

    The Atera Team


    Lionel Marais supported this idea  · 

  5. Automatically close Alert tickets when resolved

    211 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Lionel Marais supported this idea  · 

  6. Allow for customization of columns on ticketing screen

    355 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lionel Marais supported this idea  · 

  7. MS Office Updates

    786 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Lionel Marais supported this idea  · 

  8. Password Manager

    318 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Lionel Marais supported this idea  · 

  9. Free Dashboard Account

    959 votes

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    31 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Lionel Marais supported this idea  · 

  10. Email technician when they have been @ tagged on an internal note of a ticket

    332 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lionel Marais supported this idea  · 
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