Settings and activity

967 results found

1. Work From Home with Windows Server

   7 votes

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   1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 7, 2024

2. Ability to assign a contact to multiple devices for work from home

   171 votes

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   8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 7, 2024

3. Mobile Admin

   4 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 7, 2024

4. White label mobile app for your customers

   385 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 7, 2024

5. Force mobile optimized site to load in mobile browser.

   6 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 7, 2024

6. Change default ticket type when ticket is logged

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Lionel Marais shared this idea  ·  Sep 30, 2024

7. Ticket Lock

   34 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Sep 30, 2024

8. Default ticket priority

   9 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Sep 30, 2024

9. Change the default language for ticket users

   4 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Sep 30, 2024

10. Add custom "Types" to use for tickets

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Sep 30, 2024

11. Ability to subscribe to tickets

    15 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Sep 30, 2024

12. Ticket Template - Improvements

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Sep 30, 2024

13. Add ability to retroactively flag ticket notes as resolutions

    11 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Sep 30, 2024

14. Color coding options for different ticket status

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Sep 30, 2024

15. Time Based ticketing rules based on ticket Activity Status (NOT Ticket Status)

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Sep 30, 2024

16. Ticket Export

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Sep 30, 2024

17. Tickets reordering

    29 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Sep 30, 2024

18. Show/Hide ticket form templates per site/customer

    10 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Sep 30, 2024

19. Assign default values to form templates

    20 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Sep 30, 2024

20. Merge tickets automatically if they include RE: or FW: and ticket contact is recipient or cc'd

    30 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Sep 30, 2024