Settings and activity
71 results found
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3 votes
Heidi Pope
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7 votesHeidi Pope
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4 votesHeidi Pope
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2 votesHeidi Pope
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5 votesHeidi Pope
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6 votesHeidi Pope
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2 votesHeidi Pope
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12 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Heidi Pope
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222 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Heidi Pope
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2 votesHeidi Pope
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3 votesHeidi Pope
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2 votesHeidi Pope
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14 votesHeidi Pope
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101 votesHeidi Pope
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3 votesHeidi Pope
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34 votesHeidi Pope
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4 votesHeidi Pope
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13 votesHeidi Pope
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6 votes
An error occurred while saving the comment Heidi Pope
commented
This is invaluable. If we have an unplanned system outage it would be so beneficial to send them a pop-up alert so we don't have 500+ people submitting tickets regarding the outage. This way they know we are aware and working on it, and we can send another when the issue is resolved. It would be especially helpful if it can be limited to specific locations & even devices in case it is a limited issue. We began looking into DesktopAlerts, but it's costly for how rarely we would be using it. https://www.alert-software.com/
Heidi Pope
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29 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Heidi Pope
commented
This is invaluable. If we have an unplanned system outage it would be so beneficial to send them a pop-up alert so we don't have 500+ people submitting tickets regarding the outage. This way they know we are aware and working on it, and we can send another when the issue is resolved. It would be especially helpful if it can be limited to specific locations & even devices in case it is a limited issue. We began looking into DesktopAlerts, but it's costly for how rarely we would be using it. https://www.alert-software.com/
Heidi Pope
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This would be very helpful as right now we had to utilize one of the SLA options & just make it have no SLA and then change each project ticket to that.