Settings and activity

54 results found

1. White label mobile app for your customers

   384 votes

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   Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr commented  ·  Nov 29, 2023  ·  Edit…  ·  Delete…

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   Markus Mohr supported this idea  ·  Nov 29, 2023

2. Add our customer's logo on the Customer portal

   6 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

3. Tie ticket to a KB

   4 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

4. Customer portal work from home link

   12 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

5. more customisation of portal

   22 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

6. Search KB by keywords or by categories.

   11 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

7. Customize customer portal

   31 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

8. portal login

   11 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

9. Single Sign on for all Plans

   34 votes

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   2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

10. Customer Portal Should Include Assets

    65 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

11. Customize Right Click Menu

    35 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

12. Number of Displays

    85 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Markus Mohr supported this idea  ·  Nov 29, 2023

13. View only license

    30 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

14. Integration with UniFi Cloud

    970 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Markus Mohr commented  ·  Nov 29, 2023  ·  Edit…  ·  Delete…

    +10000 :)

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    Markus Mohr supported this idea  ·  Feb 22, 2023

15. oauth2 - Login to atera using Microsoft 365 Account

    85 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

16. Splashtop SOS

    218 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Markus Mohr supported this idea  ·  Nov 29, 2023

17. Allow More White Label Options

    435 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

18. Live screenshot of device to see user activity

    405 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Markus Mohr supported this idea  ·  Nov 29, 2023

19. Password Manager

    308 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

20. Office license type

    456 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Markus Mohr supported this idea  ·  Nov 29, 2023