Settings and activity

38 results found

1. Allow for customization of columns on ticketing screen

   351 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Aug 14, 2024

2. Ubiquiti Integration

   954 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Andy Leeder supported this idea  ·  Aug 14, 2024

3. When using the back button, remember where I was scrolled!

   3 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Andy Leeder shared this idea  ·  Aug 2, 2024

4. search closed tickets

   1 vote

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   0 comments  ·  Ideas and Feedback  ·  Edit…  ·  Delete…  ·  Admin →
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   Andy Leeder shared this idea  ·  Jul 10, 2024

5. Put devices in multiple folders or tags

   49 votes

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   2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Jan 23, 2024

6. Integration with UniFi Cloud

   997 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Jan 23, 2024

7. Activity Status "Awaiting on customer reply" should stop the SLA as well

   111 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Jan 23, 2024

8. If a technician deletes time entries, need to see it on the activity log

   49 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Jan 23, 2024

9. Battery Health Report

   273 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Jan 23, 2024

10. ITSM Improvement - Peripherals

    65 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Jan 23, 2024

11. Dark mode view for the agera app Android and IOS please

    96 votes

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    4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Jan 23, 2024

12. AI and Help Buttons are in the way

    44 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Jan 23, 2024

13. HTTP / HTTPs Admin Portals for Devices

    78 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Jan 23, 2024

14. Password Manager

    317 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Jan 23, 2024

15. Email technician when they have been @ tagged on an internal note of a ticket

    330 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Jan 23, 2024

16. Live screenshot of device to see user activity

    434 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Andy Leeder supported this idea  ·  Jan 23, 2024

17. Free Dashboard Account

    953 votes

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    30 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Jan 23, 2024

18. MS Office Updates

    783 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Andy Leeder supported this idea  ·  Jan 23, 2024