Settings and activity

160 results found

1. Email technician when they have been @ tagged on an internal note of a ticket

   330 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Sep 25, 2024

2. Device SNMP: Order by OID

   36 votes

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   5 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Sep 25, 2024

3. SNMP Polling Interval

   25 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Sep 25, 2024

4. SNMP v3

   33 votes

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   3 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Sep 25, 2024

5. Improve SNMP module (consolidated)

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   177 votes

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   59 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Sep 25, 2024
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   Stephen Schillinger commented  ·  Oct 27, 2023  ·  Edit…  ·  Delete…

   We should be able to directly track work via tickets on SNMP devices.
   We should be able to attach an SNMP device to a ticket like we can agents.

   For example, you need to upgrade a Firewall's firmware. you should be able to track that in a ticket and attach the device to said ticket.

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6. Export all BitLocker keys via the API

   25 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Stephen Schillinger shared this idea  ·  Jul 22, 2024

7. Remote Connection Report

   162 votes

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   14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Apr 30, 2024

8. Splashtop SOS

   224 votes

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   9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Stephen Schillinger supported this idea  ·  Apr 30, 2024

9. Ability to purchase just 1 license for Network Discovery

   169 votes

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   8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Apr 30, 2024

10. Edit Ticket Notes

    250 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Apr 30, 2024

11. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Apr 30, 2024

12. Search bar enhancements

    298 votes

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    17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).

    You can also follow this in our Pubic Roadmap.

    Best regards,

    The Atera Team

    
    

    Stephen Schillinger supported this idea  ·  Apr 30, 2024

13. RAID Monitoring for servers

    381 votes

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    15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Apr 30, 2024

14. Network Discovery: Security Audit

    974 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Apr 30, 2024

15. Documentation Management

    1,256 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Apr 30, 2024

16. Ability to Disable IPV6 from Network Discovery

    3 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Apr 10, 2024

17. Billing User License

    11 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Apr 10, 2024

18. contains

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Apr 10, 2024

19. Functionality to create automatic maintenance schedules

    9 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Apr 10, 2024

20. Ability to review and delete files on pc without having to remote into PC

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Stephen Schillinger commented  ·  Apr 10, 2024  ·  Edit…  ·  Delete…

    You can already do this in the file transfer menu.

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