Settings and activity

58 results found

1. Add ability to filter on blank custom fields.

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Stuart Hill commented  ·  April 09, 2024  ·  Edit…  ·  Delete…

   I cannot believe that this was even missed when the filtering was first implemented !

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   Stuart Hill supported this idea  ·  April 09, 2024

2. Filter by Empty Custom field

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Stuart Hill commented  ·  April 09, 2024  ·  Edit…  ·  Delete…

   I cannot believe that this was even missed when the filtering was first implemented !

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   Stuart Hill supported this idea  ·  April 09, 2024

3. FIlter by Custom fields

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Stuart Hill supported this idea  ·  April 09, 2024

4. Automatically close Alert tickets when resolved

   8 votes

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   2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Stuart Hill supported this idea  ·  April 09, 2024

5. Add Contact Without E-Mail

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Stuart Hill supported this idea  ·  April 09, 2024

6. Ability to hide existing "baked in" statuses

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stuart Hill supported this idea  ·  February 19, 2024

7. Email notification when agent is installed

   12 votes

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   4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Stuart Hill commented  ·  February 19, 2024  ·  Edit…  ·  Delete…

   If you have Advanced reporting included in your Atera contract you can create a report to do this.

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   Stuart Hill commented  ·  January 30, 2024  ·  Edit…  ·  Delete…

   We have a daily summary email of any new devices added that day - is this not what you are after ?

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8. Shared Threshold Library

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   Under Review  ·  1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Stuart Hill supported this idea  ·  February 14, 2024

9. Text box drag to enlarge

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Stuart Hill supported this idea  ·  February 05, 2024

10. PowerShell

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Stuart Hill commented  ·  February 05, 2024  ·  Edit…  ·  Delete…

    Powershell and cmd terminal options offered by Atera are a bit disappointment.

    Very glitchy, to the point where the command entered is actually different to the one displayed on the screen - very dangerous !

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    Stuart Hill supported this idea  ·  February 05, 2024

11. Please fix remote command prompt and powershell

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    6 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Stuart Hill commented  ·  February 05, 2024  ·  Edit…  ·  Delete…

    Two and half years later and the powershell and cmd terminal options offered by Atera is still a bit disappointment.

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    Stuart Hill supported this idea  ·  February 05, 2024

12. Powershell & CMD.exe Launch Options

    64 votes

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    8 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Stuart Hill supported this idea  ·  February 05, 2024

13. HTML5 on ticket signatures

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stuart Hill supported this idea  ·  December 05, 2023

14. additonal signatures

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stuart Hill supported this idea  ·  December 05, 2023

15. Add e-mail signature manually

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Stuart Hill supported this idea  ·  December 05, 2023

16. Central Signature for all employees

    8 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Stuart Hill supported this idea  ·  December 05, 2023

17. Add color options for custom statuses so they don't blend in with other statuses.

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Stuart Hill supported this idea  ·  December 05, 2023

18. Allow for customization of columns on ticketing screen

    148 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Stuart Hill supported this idea  ·  December 05, 2023

19. is there a way of finding a device via it's IP address? if not can it be put on a wish list please!!!!

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Stuart Hill supported this idea  ·  November 22, 2023

20. Email Forwarding from Tickets Without Altering Content or Requester

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Stuart Hill supported this idea  ·  November 22, 2023