Settings and activity

32 results found

1. Free Dashboard Account

   923 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Scott Cameron supported this idea  ·  Jun 4, 2025

2. Group IT Automation profiles & patching in folders or by customers

   9 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Scott Cameron commented  ·  Jun 4, 2025  ·  Edit…  ·  Delete…

   Surprised this has so few votes. It would be really nice to be able to organize automation profiles into folders/categories instead of one giant list.

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   Scott Cameron supported this idea  ·  Jun 4, 2025

3. Sort Automation Profiles by profile name

   4 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Scott Cameron supported this idea  ·  Jun 4, 2025

4. Allow for customization of columns on ticketing screen

   341 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Scott Cameron commented  ·  Oct 3, 2024  ·  Edit…  ·  Delete…

   It would be really nice if I could sort my devices list by last logged on user. It makes finding a particular user's computer much easier. Some of the other columns are sortable but not that one for some reason.

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   Scott Cameron supported this idea  ·  Oct 3, 2024

5. Live screenshot of device to see user activity

   418 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

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   Scott Cameron commented  ·  Oct 3, 2024  ·  Edit…  ·  Delete…

   Kaseya's LiveConnect also has this feature. It shows a small preview of the screen, not big enough to read any actual words, so you can easily tell if a computer is sitting at the login screen or not. As others have mentioned, it should be toggleable so orgs with privacy rules can stay compliant.

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   Scott Cameron supported this idea  ·  Oct 3, 2024

6. place file on client device from secure atera environment.

   5 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Scott Cameron commented  ·  Sep 13, 2024  ·  Edit…  ·  Delete…

   Kaseya VSA has a feature like this that I use quite a bit. It would be nice if Atera could do the same. Just a simple hosted file repository, where you can upload files and then plug their location into scripts for deploying to computers, for example.

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   Scott Cameron supported this idea  ·  Sep 13, 2024

7. Alert when an agent comes back online

   111 votes

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   4 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Scott Cameron supported this idea  ·  Aug 13, 2024

8. MS Office Updates

   774 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Scott Cameron supported this idea  ·  Aug 1, 2024

9. Custom Ticket Activity Status

   37 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Scott Cameron commented  ·  Jul 30, 2024  ·  Edit…  ·  Delete…

   This would be a huge help for my team too. For example, we frequently need to escalate issues to outside vendors, so "Awaiting vendor response" would be more appropriate than "Awaiting requester response".

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   Scott Cameron supported this idea  ·  Jul 30, 2024

10. Allow us to place Fields anywhere in Ticket and be able to remove Product Family

    3 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Scott Cameron supported this idea  ·  Jul 30, 2024

11. Script versioning

    12 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Scott Cameron supported this idea  ·  Oct 26, 2023

12. Script Category Permissions

    4 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Scott Cameron supported this idea  ·  Oct 26, 2023

13. role based control over scripts

    9 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Scott Cameron supported this idea  ·  Oct 26, 2023

14. Ticket Automation Rules - "ticket created" email - stop email loops

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Scott Cameron supported this idea  ·  Oct 26, 2023

15. All the replies in the same loop

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Scott Cameron supported this idea  ·  Oct 26, 2023

16. Limit ticket loop notification

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Scott Cameron supported this idea  ·  Oct 26, 2023

17. Auto-assign tickets with initial reply

    64 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Scott Cameron supported this idea  ·  Oct 13, 2023

18. Ticket Lock

    34 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Scott Cameron supported this idea  ·  Oct 11, 2023

19. Ticket Checklist

    301 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Scott Cameron supported this idea  ·  Oct 11, 2023

20. Project Ticket

    242 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Scott Cameron supported this idea  ·  Oct 11, 2023