Settings and activity

71 results found

1. Penetration Testing

   60 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

2. Dark mode view for the agera app Android and IOS please

   87 votes

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   4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

3. merging tickets

   59 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

4. Automatically close Alert tickets when resolved

   86 votes

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   3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

5. Multiple devices per contact

   87 votes

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   12 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

6. Live screenshot of device to see user activity

   401 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   joshua bridges supported this idea  ·  Jun 20, 2024

7. Windows update roll back

   116 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

8. Allow for customization of columns on ticketing screen

   321 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

9. Email technician when they have been @ tagged on an internal note of a ticket

   306 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

10. Dark Mode

    256 votes

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    5 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    joshua bridges supported this idea  ·  Jun 20, 2024

11. knowledge base analytics

    2 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    joshua bridges shared this idea  ·  Feb 27, 2024

12. Have a separate url for the knowledge base

    7 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    joshua bridges supported this idea  ·  Feb 26, 2024

13. Knowledge base access from a ticket

    12 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    joshua bridges supported this idea  ·  Feb 26, 2024

14. knowledge base Report

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    joshua bridges supported this idea  ·  Feb 26, 2024

15. Warranty Status on Devices

    105 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    joshua bridges supported this idea  ·  Feb 26, 2024

16. Arrangeable Customer Folders

    22 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    joshua bridges supported this idea  ·  Feb 22, 2024

17. Allow creating folders within My Scripts

    11 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

    joshua bridges supported this idea  ·  Feb 22, 2024

18. Put devices in multiple folders or tags

    46 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    joshua bridges supported this idea  ·  Feb 22, 2024

19. Sub folders

    4 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    joshua bridges supported this idea  ·  Feb 22, 2024

20. Intune integration

    52 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    joshua bridges shared this idea  ·  Feb 13, 2024