Settings and activity

70 results found

1. Penetration Testing

   65 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

2. merging tickets

   62 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

3. Automatically close Alert tickets when resolved

   100 votes

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   3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

4. Multiple devices per contact

   131 votes

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   16 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Planned  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   You can also follow this in our Pubic Roadmap.

   
   

   Best regards,

   The Atera Team

   
   

   
   

   joshua bridges supported this idea  ·  Jun 20, 2024

5. Live screenshot of device to see user activity

   418 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   joshua bridges supported this idea  ·  Jun 20, 2024

6. Windows update roll back

   130 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

7. Allow for customization of columns on ticketing screen

   341 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

8. Email technician when they have been @ tagged on an internal note of a ticket

   326 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

9. Dark Mode

   309 votes

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   10 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   joshua bridges supported this idea  ·  Jun 20, 2024

10. knowledge base analytics

    2 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    joshua bridges shared this idea  ·  Feb 27, 2024

11. Have a separate url for the knowledge base

    7 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    joshua bridges supported this idea  ·  Feb 26, 2024

12. Knowledge base access from a ticket

    14 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    joshua bridges supported this idea  ·  Feb 26, 2024

13. knowledge base Report

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    joshua bridges supported this idea  ·  Feb 26, 2024

14. Warranty Status on Devices

    107 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    joshua bridges supported this idea  ·  Feb 26, 2024

15. Arrangeable Customer Folders

    23 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    joshua bridges supported this idea  ·  Feb 22, 2024

16. Allow creating folders within My Scripts

    13 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    joshua bridges supported this idea  ·  Feb 22, 2024

17. Put devices in multiple folders or tags

    48 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    joshua bridges supported this idea  ·  Feb 22, 2024

18. Sub folders

    4 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    joshua bridges supported this idea  ·  Feb 22, 2024

19. Intune integration

    63 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    joshua bridges shared this idea  ·  Feb 13, 2024

20. Office 365 Integration

    1,573 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    joshua bridges supported this idea  ·  Feb 13, 2024