Settings and activity

52 results found

1. Please simplify the login process

   37 votes

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   4 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   joshua bridges supported this idea  ·  Jun 20, 2024

2. Penetration Testing

   43 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

3. Dark mode view for the agera app Android and IOS please

   79 votes

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   4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

4. merging tickets

   42 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

5. Automatically close Alert tickets when resolved

   63 votes

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   3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

6. Multiple devices per contact

   76 votes

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   10 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

7. Live screenshot of device to see user activity

   369 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   joshua bridges supported this idea  ·  Jun 20, 2024

8. Windows update roll back

   90 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

9. Allow for customization of columns on ticketing screen

   290 votes

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   39 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   joshua bridges supported this idea  ·  Jun 20, 2024

10. Email technician when they have been @ tagged on an internal note of a ticket

    270 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    joshua bridges supported this idea  ·  Jun 20, 2024

11. Dark Mode

    200 votes

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    3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    joshua bridges supported this idea  ·  Jun 20, 2024

12. knowledge base analytics

    1 vote

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    0 comments  ·  Ideas and Feedback » Reports  ·  Edit…  ·  Delete…  ·  Admin →
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    joshua bridges shared this idea  ·  Feb 27, 2024

13. Have a separate url for the knowledge base

    7 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
    How important is this to you?

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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    joshua bridges supported this idea  ·  Feb 26, 2024

14. Knowledge base access from a ticket

    10 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    joshua bridges supported this idea  ·  Feb 26, 2024

15. knowledge base Report

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    joshua bridges supported this idea  ·  Feb 26, 2024

16. Warranty Status on Devices

    103 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
    How important is this to you?

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    joshua bridges supported this idea  ·  Feb 26, 2024

17. Arrangeable Customer Folders

    21 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    joshua bridges supported this idea  ·  Feb 22, 2024

18. Allow creating folders within My Scripts

    11 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

    joshua bridges supported this idea  ·  Feb 22, 2024

19. Put devices in multiple folders or tags

    42 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    joshua bridges supported this idea  ·  Feb 22, 2024

20. Sub folders

    4 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    joshua bridges supported this idea  ·  Feb 22, 2024