Settings and activity

33 results found

1. download images in comments via api

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   James Duff shared this idea  ·  May 13, 2024

2. Integration with ClickUP

   2 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   James Duff supported this idea  ·  Apr 10, 2024

3. I would love themes. I have dark mode enabled for everything I possibly can so the bright white Atera is a little jarring

   6 votes

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   James Duff supported this idea  ·  Mar 22, 2024

4. It would be great if the ticketing system could be set to dark mode so it is easier on the eyes. :)

   31 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   James Duff supported this idea  ·  Mar 22, 2024

5. Dark mode view for the agera app Android and IOS please

   87 votes

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   4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   James Duff supported this idea  ·  Mar 22, 2024

6. Atera Dark Mode

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   Under Review  ·  99 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   James Duff supported this idea  ·  Mar 22, 2024

7. Dark Mode

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   4 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   James Duff supported this idea  ·  Mar 22, 2024

8. Ticket Search - Search within tickets to find previously solved issues

   30 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   James Duff supported this idea  ·  Feb 21, 2024

9. Add passwords in mobile app

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   1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   James Duff supported this idea  ·  Feb 21, 2024

10. Customer Passwords in Portal

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    James Duff supported this idea  ·  Feb 21, 2024

11. Search - Custom fields

    53 votes

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    2 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    James Duff supported this idea  ·  Feb 21, 2024

12. Search bar enhancements

    290 votes

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    Planned  ·  17 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    James Duff supported this idea  ·  Feb 21, 2024

13. Customer Password Manager Search/Filter mechanism

    8 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    James Duff supported this idea  ·  Feb 21, 2024

14. Categorize passwords

    6 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    James Duff supported this idea  ·  Feb 21, 2024

15. Passwords

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    James Duff supported this idea  ·  Feb 21, 2024

16. Passwords saved under a specific device is only visible in the Passwords section for that device.

    16 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    James Duff supported this idea  ·  Feb 21, 2024

17. passwords

    6 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    James Duff supported this idea  ·  Feb 21, 2024

18. Backup Passwords

    26 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hey, thanks for posting your feedback!

    Adding manual tags is available, please refer to this knowledge base article for more information: https://support.atera.com/hc/en-us/articles/360011044199-Use-Ticket-Tags-#h_01FCB81V2DYEAP6ZYZJGNW56SW

    James Duff supported this idea  ·  Feb 21, 2024

19. Add Search bar to "Passwords" tab

    5 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    James Duff supported this idea  ·  Feb 21, 2024

20. SLA only applies to tickets created via email

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    James Duff shared this idea  ·  Jan 5, 2024