Settings and activity

34 results found

1. Integration with UniFi Cloud

   990 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Brent Owens supported this idea  ·  Nov 7, 2023

2. Ticket Type - Tasks

   28 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Brent Owens supported this idea  ·  Nov 7, 2023

3. Ticket Checklist

   302 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Brent Owens supported this idea  ·  Nov 7, 2023

4. Customizable Step by Step Task Automation

   12 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Brent Owens supported this idea  ·  Nov 7, 2023

5. Technician Out of Office

   32 votes

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   5 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Brent Owens supported this idea  ·  Nov 7, 2023

6. Parent & Child ticket relations

   67 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Brent Owens supported this idea  ·  Nov 7, 2023

7. Project Management Tool

   138 votes

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   14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Brent Owens supported this idea  ·  Nov 7, 2023

8. Task-List

   23 votes

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   2 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Brent Owens supported this idea  ·  Nov 7, 2023

9. Free Dashboard Account

   945 votes

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   28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Brent Owens supported this idea  ·  Jul 27, 2023

10. Alert when agent uninstalled

    1,485 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Brent Owens supported this idea  ·  Jul 27, 2023

11. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    187 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Brent Owens supported this idea  ·  Jul 27, 2023

12. Ability to assign a contact to multiple devices for work from home

    172 votes

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    8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Brent Owens supported this idea  ·  Jul 27, 2023

13. Allow More White Label Options

    437 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Brent Owens supported this idea  ·  Apr 6, 2023

14. Multiple devices per contact

    136 votes

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    18 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap.

    
    

    Best regards,

    The Atera Team

    
    

    
    

    An error occurred while saving the comment
    Brent Owens commented  ·  Apr 6, 2023  ·  Edit…  ·  Delete…

    I am in the same situation. Users with desktop and laptop. I need both assigned to the user.

    Save Submitting...
    Brent Owens supported this idea  ·  Apr 6, 2023