Settings and activity

33 results found

1. Ticket Type - Tasks

   27 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Brent Owens supported this idea  ·  Nov 7, 2023

2. Ticket Checklist

   291 votes

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   20 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

   
   

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best,

   Yakov

   Brent Owens supported this idea  ·  Nov 7, 2023

3. Customizable Step by Step Task Automation

   12 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Brent Owens supported this idea  ·  Nov 7, 2023

4. Technician Out of Office

   30 votes

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   5 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Brent Owens supported this idea  ·  Nov 7, 2023

5. Parent & Child ticket relations

   65 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Brent Owens supported this idea  ·  Nov 7, 2023

6. Project Management Tool

   135 votes

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   14 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Brent Owens supported this idea  ·  Nov 7, 2023

7. Task-List

   23 votes

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   2 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Brent Owens supported this idea  ·  Nov 7, 2023

8. Free Dashboard Account

   903 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Brent Owens supported this idea  ·  Jul 27, 2023

9. Alert when agent uninstalled

   1,469 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Brent Owens supported this idea  ·  Jul 27, 2023

10. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    181 votes

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    28 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Brent Owens supported this idea  ·  Jul 27, 2023

11. Ability to assign a contact to multiple devices for work from home

    169 votes

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    8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Brent Owens supported this idea  ·  Jul 27, 2023

12. Allow More White Label Options

    434 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Brent Owens supported this idea  ·  Apr 6, 2023

13. Multiple devices per contact

    87 votes

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    12 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Brent Owens commented  ·  Apr 6, 2023  ·  Edit…  ·  Delete…

    I am in the same situation. Users with desktop and laptop. I need both assigned to the user.

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    Brent Owens supported this idea  ·  Apr 6, 2023