Settings and activity

56 results found

1. Mobile App Improvements

   744 votes

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   Planned  ·  40 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Joseph Jones commented  ·  Aug 17, 2021  ·  Edit…  ·  Delete…

   This please, it is just so useless as it is.

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   Joseph Jones supported this idea  ·  Aug 17, 2021

2. Shared Threshold Library

   168 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Joseph Jones supported this idea  ·  Aug 17, 2021

3. Revamped Helpdesk Agent

   342 votes

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   56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Joseph Jones commented  ·  Aug 17, 2021  ·  Edit…  ·  Delete…

   I would like to be able to customize the links shown when it is clicked, to be able to direct it to a different help desk (we don't use Atera's helpdesk), to be able to broadcast messages to clients.

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   Joseph Jones supported this idea  ·  Aug 17, 2021

4. Please add a search to the event viewer screen

   56 votes

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   3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Joseph Jones supported this idea  ·  Aug 17, 2021

5. Password History

   133 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Joseph Jones supported this idea  ·  Aug 17, 2021

6. Atera End-User License

   162 votes

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   2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Joseph Jones supported this idea  ·  Aug 17, 2021

7. Add ability to remove technicians

   130 votes

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   7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Joseph Jones supported this idea  ·  Aug 17, 2021

8. PDF Preview Window

   174 votes

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   10 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Joseph Jones supported this idea  ·  Aug 17, 2021

9. Merge Agents

   171 votes

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   6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Joseph Jones shared this idea  ·  Aug 17, 2021

10. multiple thresholds

    22 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Joseph Jones supported this idea  ·  Aug 17, 2021

11. Ability to archive retired devices

    316 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Joseph Jones supported this idea  ·  Aug 17, 2021

12. Helpdesk agent improvements

    16 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Joseph Jones commented  ·  Aug 17, 2021  ·  Edit…  ·  Delete…

    It would be great to manage links when the icon is clicked or broadcast messages to a client.

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    Joseph Jones supported this idea  ·  Aug 17, 2021

13. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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14. SNMP: MIB import instead of manual OID typing

    1,032 votes

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    26 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Joseph Jones supported this idea  ·  Feb 16, 2022

15. Mobile Device Management

    2,301 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

16. Network Discovery: Security Audit

    972 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Joseph Jones supported this idea  ·  Aug 17, 2021