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58 results found

  1. Improved Customized Dashboard

    1,552 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Joseph Jones supported this idea  · 

  2. Mobile App Improvements

    723 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Joseph Jones commented  · 

    This please, it is just so useless as it is.

    Joseph Jones supported this idea  · 

  3. Shared Threshold Library

    167 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Joseph Jones supported this idea  · 

  4. Revamped Helpdesk Agent

    339 votes

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    Under Review  ·  56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Joseph Jones commented  · 

    I would like to be able to customize the links shown when it is clicked, to be able to direct it to a different help desk (we don't use Atera's helpdesk), to be able to broadcast messages to clients.

    Joseph Jones supported this idea  · 

  5. Increase the frequency that user logins are updated

    14 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joseph Jones supported this idea  · 

  6. Please add a search to the event viewer screen

    55 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joseph Jones supported this idea  · 

  7. Password History

    131 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joseph Jones supported this idea  · 

  8. Atera End-User License

    161 votes

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    Under Review  ·  2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Joseph Jones supported this idea  · 

  9. Add ability to remove technicians

    126 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joseph Jones supported this idea  · 

  10. open an attachment rather than having to download each time.

    138 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joseph Jones supported this idea  · 

  11. Merge Agents

    164 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joseph Jones shared this idea  · 

  12. multiple thresholds

    22 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joseph Jones supported this idea  · 

  13. Ability to archive retired devices

    301 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joseph Jones supported this idea  · 

  14. Helpdesk agent improvements

    16 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Joseph Jones commented  · 

    It would be great to manage links when the icon is clicked or broadcast messages to a client.

    Joseph Jones supported this idea  · 

  15. Send system information with Helpdesk Agent support tickets

    268 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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  16. SNMP: MIB import instead of manual OID typing

    1,020 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Joseph Jones supported this idea  · 

  17. Mobile Device Management

    2,276 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

  18. Network Discovery: Security Audit

    962 votes

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    Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Joseph Jones supported this idea  · 
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