Settings and activity

90 results found

1. Ability to change the wording in the customer portal

   5 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

2. Give ability to customers to see other customer's tickets in the portal

   5 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

3. Search inside knowledge base on category

   18 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

4. Customer Portal / Service portal suggested improvements (consolidated)

   161 votes

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   25 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

5. Include "My Activities" in the Atera Console

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

6. Export / import function Kowledge Base

   20 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

7. White label mobile app for your customers

   389 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

8. Customer Portal Should Include Assets

   68 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Ned Fasullo supported this idea  ·  May 5, 2023

9. Ability to assign a device to a ticket regardless of contact

   22 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

10. Add a multiselect custom field type

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

11. whitelist

    10 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

12. Network Scanning based on private address

    11 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

13. The ability to have several sites for one customer

    107 votes

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    8 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

14. Password Manager

    317 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

15. WOL Multi-select

    11 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

16. Multi-tenant customer management

    22 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

17. A means to handle separate locations

    27 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

18. How to setup customer with multiple locations?. Customer with sub account?

    14 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

19. Create Folder Sets across all clients at once.

    1 vote

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    0 comments  ·  Ideas and Feedback » Devices  ·  Edit…  ·  Delete…  ·  Admin →
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    Ned Fasullo shared this idea  ·  May 5, 2023

20. Improved Customized Dashboard

    1,564 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023