Settings and activity

95 results found

1. Shared Knowledge Library

   10 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

2. Search KB by keywords or by categories.

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

3. Customize customer portal

   29 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

4. Ability to change the wording in the customer portal

   5 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

5. Give ability to customers to see other customer's tickets in the portal

   5 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

6. Search inside knowledge base on category

   16 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

7. more customisation of portal

   19 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

8. Add a support contact number in the Customer Portal

   12 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

9. Include "My Activities" in the Atera Console

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

10. Export / import function Kowledge Base

    19 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

11. White label mobile app for your customers

    375 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

12. Customer portal work from home link

    12 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

13. Customer Portal Should Include Assets

    63 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

14. Ability to assign a device to a ticket regardless of contact

    17 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

15. Add a multiselect custom field type

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

16. whitelist

    10 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

17. Network Scanning based on private address

    11 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

18. The ability to have several sites for one customer

    101 votes

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    8 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ned Fasullo supported this idea  ·  May 5, 2023

19. Password Manager

    299 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

20. WOL Multi-select

    9 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023