Settings and activity

95 results found

1. Shared Knowledge Library

   11 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

2. Search KB by keywords or by categories.

   11 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

3. Customize customer portal

   31 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

4. Ability to change the wording in the customer portal

   5 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

5. Give ability to customers to see other customer's tickets in the portal

   5 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

6. Search inside knowledge base on category

   18 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

7. more customisation of portal

   22 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

8. Add a support contact number in the Customer Portal

   12 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

9. Include "My Activities" in the Atera Console

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Ned Fasullo supported this idea  ·  May 5, 2023

10. Export / import function Kowledge Base

    20 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

11. White label mobile app for your customers

    387 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

12. Customer portal work from home link

    12 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

13. Customer Portal Should Include Assets

    68 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Ned Fasullo supported this idea  ·  May 5, 2023

14. Ability to assign a device to a ticket regardless of contact

    21 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

15. Add a multiselect custom field type

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

16. whitelist

    10 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

17. Network Scanning based on private address

    11 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

18. The ability to have several sites for one customer

    106 votes

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    8 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

19. Password Manager

    313 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023

20. WOL Multi-select

    11 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Ned Fasullo supported this idea  ·  May 5, 2023