Settings and activity

83 results found

1. Office license type

   380 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

   Matthew James Mifsud supported this idea  ·  Apr 8, 2023

2. Documentation Management

   1,203 votes

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   Under Review  ·  20 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Matthew James Mifsud commented  ·  Apr 8, 2023  ·  Edit…  ·  Delete…

   yes hudu is great - something similar to what they did with connectwise would be great

   i.e the ability to see hudu in atera

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   Matthew James Mifsud supported this idea  ·  Sep 15, 2022

3. bitdefender

   16 votes

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   0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Apr 8, 2023

4. 3cx integration

   195 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Matthew James Mifsud commented  ·  Apr 8, 2023  ·  Edit…  ·  Delete…

   looking forward for this

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   Matthew James Mifsud supported this idea  ·  Sep 1, 2022

5. 3cx Ticket Integration.

   4 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Apr 8, 2023

6. 3cx Ticket Integration.

   20 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Apr 8, 2023

7. Sales/Billing

   3 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Feb 9, 2023

8. alert when agent uninstalled

   1,321 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Matthew James Mifsud supported this idea  ·  Jan 18, 2023

9. Automatically change rate according to time of day ticket is opened

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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10. Permission tied with Ticket Statuses

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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11. Easily paste the MID for SNMP

    2 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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12. Integrate a CRM System

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew James Mifsud supported this idea  ·  Oct 16, 2022

13. to do

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Oct 16, 2022

14. Ticket Type - Tasks

    21 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew James Mifsud supported this idea  ·  Oct 16, 2022

15. When agent is deleted automatically remove / uninstall bitdefender

    20 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Oct 2, 2022

16. Rounding first 30 mins on ticket

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthew James Mifsud commented  ·  Oct 2, 2022  ·  Edit…  ·  Delete…

    should this be split between onsite and remote work i.e 15 mins minimum for remote work and 1hr minimum for onsite it would be ideal

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    Matthew James Mifsud supported this idea  ·  Oct 2, 2022

17. Acronis per seat

    23 votes

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    Planned  ·  0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Sep 20, 2022

18. hudu

    15 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Sep 16, 2022

19. Ability to create tickets that are master tickets with sub tickets attached to it. mainly for bigger projects.

    53 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Sep 16, 2022

20. Project Management Tool

    122 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew James Mifsud supported this idea  ·  Sep 16, 2022