Settings and activity

113 results found

1. Documentation Management

   1,196 votes

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   Under Review  ·  20 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  October 13, 2022

2. Improved Customized Dashboard

   1,510 votes

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   Under Review  ·  48 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  October 13, 2022

3. Mobile Device Management

   2,195 votes

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   85 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRoy (RoyB, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Tyler Hempel supported this idea  ·  October 13, 2022

4. Fortinet Integration

   58 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Tyler Hempel supported this idea  ·  October 13, 2022

5. Sync Directory Services

   208 votes

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   Under Review  ·  7 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  October 13, 2022

6. 3rd Party Integration and Not Add-ons

   18 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  October 13, 2022

7. SentinelOne Integration

   250 votes

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   Under Review  ·  13 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  October 13, 2022

8. Automated Patching Reports

   4 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  September 22, 2022

9. Activate the chat function for all devices at once.

   12 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  September 22, 2022

10. hudu

    15 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  September 17, 2022

11. Ability to select multiple contacts when creating new ticket

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  September 17, 2022

12. Automap device to customer

    7 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  September 17, 2022

13. Check Customer's website to make sure it's always up. Allow for custom URL's like subdirectories

    3 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Tyler Hempel shared this idea  ·  September 17, 2022

14. Check customers domain for proper configuration of SPF/DKIM/DMARC

    5 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Tyler Hempel shared this idea  ·  September 17, 2022

15. SSL Cert. Monitoring

    37 votes

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    11 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Tyler Hempel commented  ·  September 17, 2022  ·  Edit…  ·  Delete…

    When you have a domain in a customer, check and alert (create a ticket) a few weeks prior to expiration.

    Save Submitting...
    Tyler Hempel supported this idea  ·  September 17, 2022

16. Search for contacts with their mobile number

    1 vote

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  August 14, 2022

17. Cache information for faster load times, and show the last update time.

    9 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Tyler Hempel shared this idea  ·  August 14, 2022

18. 3cx integration

    195 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  August 12, 2022

19. Custom cname in agent download URL

    13 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  August 12, 2022

20. Blacklisted Email Address

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  August 12, 2022