Settings and activity

105 results found

1. Send summary email to client when closing a ticket

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  Nov 29, 2022

2. Drill Down Customer Menu

   2 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  Nov 15, 2022

3. Increase the max time run for scripts

   7 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  Nov 15, 2022

4. Ability to assign a contact to multiple devices for work from home

   170 votes

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   8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Tyler Hempel supported this idea  ·  Nov 15, 2022

5. Customer facing App

   53 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  Nov 15, 2022

6. Mileage tracking

   32 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tyler Hempel supported this idea  ·  Nov 15, 2022

7. Auditor Report doesn't include firewall

   1 vote

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   0 comments  ·  Ideas and Feedback » Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   Tyler Hempel shared this idea  ·  Nov 15, 2022

8. Agent reports SentinelOne out of date or disabled

   4 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Tyler Hempel shared this idea  ·  Nov 15, 2022

9. Devices Tab

   100 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Tyler Hempel supported this idea  ·  Oct 26, 2022

10. Have customer to be able to schedule with a meeting with a tech

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  Oct 22, 2022

11. Agent install without splashtop

    9 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  Oct 14, 2022

12. Remind Users to Leave Teir Devices On at Night On Patch Day

    8 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  Oct 14, 2022

13. Revamped Helpdesk Agent

    340 votes

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    Under Review  ·  56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  Oct 13, 2022

14. White label mobile app for your customers

    385 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  Oct 13, 2022

15. Mobile App Improvements

    734 votes

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    Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  Oct 13, 2022

16. Employee Onboarding/Offboarding Feature

    863 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  Oct 13, 2022

17. Atera Dark Mode

    1,751 votes

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    Under Review  ·  103 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  Oct 13, 2022

18. Documentation Management

    1,248 votes

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    Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  Oct 13, 2022

19. Improved Customized Dashboard

    1,558 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Tyler Hempel supported this idea  ·  Oct 13, 2022

20. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Tyler Hempel supported this idea  ·  Oct 13, 2022