Settings and activity

59 results found

1. Prevent users from disabling Atera and Splashtop

   49 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Eugeniu Iacub supported this idea  ·  January 23, 2023

2. White label mobile app for your customers

   370 votes

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   Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Eugeniu Iacub supported this idea  ·  December 23, 2022

3. Notify when device is back online

   282 votes

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   6 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Eugeniu Iacub supported this idea  ·  December 23, 2022

4. Integration with UniFi Cloud

   874 votes

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   21 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Eugeniu Iacub supported this idea  ·  December 23, 2022

5. alert when agent uninstalled

   1,301 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Eugeniu Iacub supported this idea  ·  December 23, 2022

6. Ability to split out email into a new ticket

   32 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Eugeniu Iacub supported this idea  ·  October 04, 2022

7. My Script backups

   18 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Eugeniu Iacub supported this idea  ·  September 30, 2022

8. Restrict IP Permissions with subnets or include Geo blocking

   37 votes

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   2 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Eugeniu Iacub supported this idea  ·  September 30, 2022

9. Ad reset and unlock account

   48 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Eugeniu Iacub supported this idea  ·  September 30, 2022

10. Customize sent from address for emails

    43 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Eugeniu Iacub supported this idea  ·  September 30, 2022

11. Project Management Tool

    122 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Eugeniu Iacub supported this idea  ·  September 30, 2022

12. Allow More White Label Options

    418 votes

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    2 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Eugeniu Iacub supported this idea  ·  September 30, 2022

13. Archive Customers and Users In Active Customers

    28 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Eugeniu Iacub supported this idea  ·  September 30, 2022

14. Disable contacts without deleting ticket history

    44 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hey, thanks for posting your feedback!

    Adding manual tags is available, please refer to this knowledge base article for more information: https://support.atera.com/hc/en-us/articles/360011044199-Use-Ticket-Tags-#h_01FCB81V2DYEAP6ZYZJGNW56SW

    An error occurred while saving the comment
    Eugeniu Iacub commented  ·  September 30, 2022  ·  Edit…  ·  Delete…

    Also allow us to merge devices and their tickets, and remove/archive devices without deletind tickets

    Save Submitting...
    Eugeniu Iacub supported this idea  ·  September 30, 2022

15. password generator

    65 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Eugeniu Iacub supported this idea  ·  September 30, 2022

16. The ability to have several sites for one customer

    95 votes

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    7 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Eugeniu Iacub supported this idea  ·  September 30, 2022

17. Network documentation and diagrams section

    78 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Eugeniu Iacub supported this idea  ·  September 30, 2022

18. There is a strong need for Microsoft CSP billing

    18 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Eugeniu Iacub supported this idea  ·  September 30, 2022

19. Contracts with a travel costs

    10 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Eugeniu Iacub supported this idea  ·  September 30, 2022

20. Discount ability on Contracts

    5 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Eugeniu Iacub supported this idea  ·  September 30, 2022