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18 results found

  1. Convert Tickets into KB Articles

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Scott Concowich supported this idea  · 

  2. an export of device inventory from device page is mandatory

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Scott Concowich supported this idea  · 

  3. AI Chat bot/Ticket recommendations to be trained from past tickets and not from the internet

    8 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Scott Concowich supported this idea  · 

  4. Schedule existing tickets

    162 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Scott Concowich supported this idea  · 

  5. Automation every x hours

    5 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Scott Concowich supported this idea  · 

  6. Startup Automation

    4 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Scott Concowich supported this idea  · 

  7. IT Automation Feedback

    9 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Scott Concowich supported this idea  · 

  8. Bulk Remove Automation Profile from Agents

    53 votes

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    8 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Scott Concowich supported this idea  · 

  9. Atera Dark Mode

    1,620 votes

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    Under Review  ·  81 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Scott Concowich supported this idea  · 

  10. bitdefender integrity monitoring

    60 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Scott Concowich supported this idea  · 

  11. alert when agent uninstalled

    1,290 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Scott Concowich supported this idea  · 

  12. Password protect the Atera agent from end-user uninstalls

    1,529 votes

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    26 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Scott Concowich supported this idea  · 

  13. Integration with UniFi Cloud

    860 votes

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    21 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Scott Concowich supported this idea  · 

  14. Free Dashboard Account

    566 votes

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    6 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Scott Concowich supported this idea  · 

  15. Office license type

    357 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Scott Concowich supported this idea  · 

  16. Add last reboot time as threshold

    601 votes

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    7 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Scott Concowich supported this idea  · 

  17. Major Flaw - tickets get permanently deleted if a contact is deleted

    677 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Planned  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    Happy to announce we are working on a way to archive contacts instead of deleting them. 


    Once a contact is archived, their tickets will remain in the system but there will be indication on the ticket that the contact is archived, and you will not be able to open new tickets on their behalf. 


    We will be sure to communicate once the feature is out.


    Yakov

    Scott Concowich supported this idea  · 

  18. Mobile Device Management

    2,185 votes

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    85 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!