Settings and activity

37 results found

1. PDF Preview Window

   161 votes

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   9 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Deniz Wolf supported this idea  ·  Jan 30, 2023

2. Recommended merging of tickets

   32 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Deniz Wolf supported this idea  ·  Jan 19, 2023

3. Simple Ticket Merging

   15 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Deniz Wolf supported this idea  ·  Jan 19, 2023

4. Revised Merge Function

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Deniz Wolf supported this idea  ·  Jan 19, 2023

5. Change Threshold profiles to use a Parent/Child relationship model

   70 votes

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   7 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Deniz Wolf supported this idea  ·  Jan 18, 2023

6. Override threshold profile for device

   24 votes

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   4 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Deniz Wolf supported this idea  ·  Jan 18, 2023

7. Office license type

   471 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Deniz Wolf shared this idea  ·  Jan 18, 2023

8. Synology Active Backup Monitoring

   393 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Deniz Wolf supported this idea  ·  Jan 18, 2023

9. Bulk Remove Automation Profile from Agents

   58 votes

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   9 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Deniz Wolf commented  ·  Jan 17, 2023  ·  Edit…  ·  Delete…

   A bin icon just beside of the agents where the autom. rofile runs on would help a lot!

   Save Submitting...
   Deniz Wolf supported this idea  ·  Jan 17, 2023

10. When opening a ticket from an agent, that agent should be automatically assigned to the ticket.

    16 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Deniz Wolf supported this idea  ·  Jan 16, 2023

11. Ticket view in agent page

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Deniz Wolf supported this idea  ·  Jan 16, 2023

12. counter / tally chart / trace issues

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    Deniz Wolf shared this idea  ·  Jan 16, 2023

13. Ticket Search - Search within tickets to find previously solved issues

    32 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Deniz Wolf supported this idea  ·  Jan 16, 2023

14. Link tickets to devices for hardware issue history

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Deniz Wolf supported this idea  ·  Jan 16, 2023

15. Please add a search to the event viewer screen

    56 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Deniz Wolf supported this idea  ·  Jan 16, 2023

16. Link Tickets

    15 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Planned  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    [For major features only–] You can also follow this in our Pubic Roadmap.

    
    

    Best regards,

    The Atera Team

    
    

    
    

    Deniz Wolf supported this idea  ·  Jan 16, 2023

17. Addition of Click to Call buttons

    9 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Deniz Wolf supported this idea  ·  Jan 16, 2023