Settings and activity

37 results found

1. open an attachment rather than having to download each time.

   139 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Deniz Wolf supported this idea  ·  Jan 30, 2023

2. Recommended merging of tickets

   32 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Deniz Wolf supported this idea  ·  Jan 19, 2023

3. Simple Ticket Merging

   14 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Deniz Wolf supported this idea  ·  Jan 19, 2023

4. Revised Merge Function

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Deniz Wolf supported this idea  ·  Jan 19, 2023

5. Change Threshold profiles to use a Parent/Child relationship model

   70 votes

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   7 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Deniz Wolf supported this idea  ·  Jan 18, 2023

6. Override threshold profile for device

   24 votes

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   4 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Deniz Wolf supported this idea  ·  Jan 18, 2023

7. Office license type

   466 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Deniz Wolf shared this idea  ·  Jan 18, 2023

8. Synology Active Backup Monitoring

   391 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Deniz Wolf supported this idea  ·  Jan 18, 2023

9. Bulk Remove Automation Profile from Agents

   57 votes

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   8 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Deniz Wolf commented  ·  Jan 17, 2023  ·  Edit…  ·  Delete…

   A bin icon just beside of the agents where the autom. rofile runs on would help a lot!

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   Deniz Wolf supported this idea  ·  Jan 17, 2023

10. When opening a ticket from an agent, that agent should be automatically assigned to the ticket.

    16 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Deniz Wolf supported this idea  ·  Jan 16, 2023

11. Ticket view in agent page

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Deniz Wolf supported this idea  ·  Jan 16, 2023

12. counter / tally chart / trace issues

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    Deniz Wolf shared this idea  ·  Jan 16, 2023

13. Ticket Search - Search within tickets to find previously solved issues

    32 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Deniz Wolf supported this idea  ·  Jan 16, 2023

14. Link tickets to devices for hardware issue history

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Deniz Wolf supported this idea  ·  Jan 16, 2023

15. Please add a search to the event viewer screen

    56 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Deniz Wolf supported this idea  ·  Jan 16, 2023

16. Link Tickets

    14 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Deniz Wolf supported this idea  ·  Jan 16, 2023

17. Addition of Click to Call buttons

    9 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Deniz Wolf supported this idea  ·  Jan 16, 2023