Settings and activity

63 results found

1. chocolatey rate limiting

   9 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Matt Massey supported this idea  ·  Jun 16, 2022

2. API: Connect Contact to Asset

   3 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Matt Massey shared this idea  ·  Jun 16, 2022

3. Allow performing actions on agents via API

   9 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Matt Massey supported this idea  ·  Jun 12, 2022

4. Add the ability to email a Knowledgebase Article to user in TIcket and Device.

   13 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Matt Massey shared this idea  ·  Jun 12, 2022

5. Adding Notes - Documentation

   98 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Matt Massey supported this idea  ·  Jun 12, 2022

6. A few more items in API

   10 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Matt Massey supported this idea  ·  Jun 12, 2022
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   Matt Massey commented  ·  Jun 12, 2022  ·  Edit…  ·  Delete…

   A few additions needed:
   1) Add "searchOptions.phone" to the customer API call. This would allow us to find a customer by phone number.
   2) Add "Folder Name" to Agents. You have a Folder ID, but that is worthless since there is no way to get the folder name.

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7. Better API Lookups

   17 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Matt Massey supported this idea  ·  Jun 12, 2022
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   Matt Massey commented  ·  Jun 12, 2022  ·  Edit…  ·  Delete…

   This is HUGE as we want to be able to integrate our phones with your system. If we could do an API search on a customer phone number then we could open that customer page when the phone rings.

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8. Mobile App Improvements

   745 votes

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   Planned  ·  40 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Matt Massey supported this idea  ·  Jun 10, 2022

9. Improved Customized Dashboard

   1,564 votes

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   50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Matt Massey supported this idea  ·  Jun 10, 2022

10. Custom Fields Wishlist - Compiled from my ideas and others.

    5 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Matt Massey shared this idea  ·  Jun 10, 2022

11. email pickup

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matt Massey supported this idea  ·  Jun 6, 2022

12. Email parsing

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    Matt Massey shared this idea  ·  Jun 6, 2022

13. Device columns

    86 votes

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    10 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Matt Massey supported this idea  ·  Jun 6, 2022

14. SNMP: MIB import instead of manual OID typing

    1,035 votes

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    26 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Matt Massey supported this idea  ·  Jun 6, 2022

15. Device filtering & listing size

    5 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Matt Massey supported this idea  ·  Jun 6, 2022

16. Wallboard

    28 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Matt Massey supported this idea  ·  Jun 6, 2022

17. Password protect the Atera agent from end-user uninstalls

    1,616 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Matt Massey supported this idea  ·  Jun 6, 2022

18. Clean up SNMP library

    8 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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19. WordPress

    15 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matt Massey supported this idea  ·  Jun 6, 2022

20. Pax 8 Integration

    62 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matt Massey supported this idea  ·  Jun 6, 2022