Settings and activity
63 results found
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9 votes
Matt Massey
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3 votes
Matt Massey
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9 votes
Matt Massey
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13 votes
Matt Massey
shared this idea
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98 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
Matt Massey
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10 votes
Matt Massey
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17 votes
Matt Massey
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An error occurred while saving the comment
Matt Massey
commented
This is HUGE as we want to be able to integrate our phones with your system. If we could do an API search on a customer phone number then we could open that customer page when the phone rings.
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748 votes
Matt Massey
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1,566 votes
Matt Massey
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5 votes
Matt Massey
shared this idea
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4 votes
Matt Massey
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1 vote
Matt Massey
shared this idea
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86 votes
Matt Massey
supported this idea
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1,037 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Matt Massey
supported this idea
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5 votes
Matt Massey
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28 votes
Matt Massey
supported this idea
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1,619 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
Matt Massey
supported this idea
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8 votes
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15 votes
Matt Massey
supported this idea
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62 votes
Matt Massey
supported this idea
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A few additions needed:
1) Add "searchOptions.phone" to the customer API call. This would allow us to find a customer by phone number.
2) Add "Folder Name" to Agents. You have a Folder ID, but that is worthless since there is no way to get the folder name.