Settings and activity

21 results found

1. Project Ticket

   240 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Patrick Reid supported this idea  ·  Apr 23, 2025

2. Allow for customization of columns on ticketing screen

   338 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Patrick Reid supported this idea  ·  Apr 23, 2025

3. Atera Dark Mode

   1,756 votes

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   106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Patrick Reid supported this idea  ·  Apr 23, 2025

4. Employee Onboarding/Offboarding Feature

   864 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Patrick Reid supported this idea  ·  Apr 23, 2025

5. Documentation Management

   1,250 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Patrick Reid supported this idea  ·  Apr 23, 2025

6. Overall improvement of Patch Management

   329 votes

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   Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Patrick Reid supported this idea  ·  Apr 23, 2025

7. Huntress.io

   29 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Patrick Reid supported this idea  ·  Apr 23, 2025

8. Huntress (Cybersecurity)

   40 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Patrick Reid supported this idea  ·  Apr 23, 2025

9. Simple Ticket Merging

   14 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Patrick Reid supported this idea  ·  Apr 15, 2025

10. Helpdesk agent install automatically when Atera agent gets installed

    41 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Patrick Reid supported this idea  ·  Feb 25, 2025

11. Assign requestor based on reply-to email not sender

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    Patrick Reid shared this idea  ·  Dec 13, 2024

12. Assign multiple technicians to a ticket

    401 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Patrick Reid supported this idea  ·  Dec 13, 2024

13. Reply to tickets via email

    97 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Patrick Reid supported this idea  ·  Dec 13, 2024

14. Display the private IP address of workstations in the device view.

    6 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Patrick Reid supported this idea  ·  Dec 11, 2024

15. add ip address for selection of columns to view on main device page or while in the client

    5 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Patrick Reid supported this idea  ·  Dec 11, 2024

16. Attach attachments by dragging and dropping

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Patrick Reid supported this idea  ·  Dec 10, 2024

17. Change management

    160 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Patrick Reid supported this idea  ·  Nov 10, 2024

18. Meraki integration

    96 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Patrick Reid supported this idea  ·  Nov 10, 2024

19. Live screenshot of device to see user activity

    414 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Patrick Reid supported this idea  ·  Nov 10, 2024

20. Free Dashboard Account

    920 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Patrick Reid supported this idea  ·  Nov 10, 2024