Settings and activity

71 results found

1. Ticket Checklist

   308 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Brad Morris supported this idea  ·  Mar 2, 2022

2. Overall improvement of Patch Management

   337 votes

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   Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Brad Morris supported this idea  ·  Mar 2, 2022

3. Add Webroot Functionality Inside Atera

   129 votes

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   3 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   Brad Morris supported this idea  ·  Mar 2, 2022

4. Password History

   133 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Brad Morris supported this idea  ·  Mar 2, 2022

5. Remote Connection Report

   162 votes

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   14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Brad Morris supported this idea  ·  Mar 2, 2022

6. Veeam Backup Integration

   562 votes

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   20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Veeam integration is planned.

   
   

   Thank you for helping us improve Atera!

   Brad Morris supported this idea  ·  Mar 2, 2022

7. Assign multiple technicians to a ticket

   407 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Brad Morris commented  ·  Mar 2, 2022  ·  Edit…  ·  Delete…

   This is one of several roadblocks for us not using ticketing.

   Save Submitting...
   Brad Morris supported this idea  ·  Mar 2, 2022

8. Ability to archive retired devices

   318 votes

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   3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Brad Morris supported this idea  ·  Mar 2, 2022

9. Integration with Direct messages systems

   848 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Brad Morris supported this idea  ·  Mar 2, 2022

10. Text Message (SMS) Alerts

    41 votes

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    9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Brad Morris supported this idea  ·  Mar 2, 2022

11. Notification to customer/client about ongoing connection

    61 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Brad Morris supported this idea  ·  Nov 16, 2021