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15 results found

  1. Filtered Timesheet Reports based on Custom Field Values

    8 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Christian Christian supported this idea  · 

  2. Searchable and Reportable Custom Fields

    62 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Christian Christian supported this idea  · 

  3. Create Customized Reports

    39 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Christian Christian supported this idea  · 

  4. import tickets from zendesk

    9 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Christian Christian supported this idea  · 

  5. boot into safemode

    4 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Christian Christian supported this idea  · 

  6. See, how many Users are logged on, for e.g. on RDP Server (very helpful for Patchmanagenemt)

    3 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Christian Christian supported this idea  · 

  7. Mac agent improvement

    33 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Christian Christian supported this idea  · 

  8. Approve scripts before executing

    34 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Christian Christian supported this idea  · 

  9. Alert statuses and repetitive reminders

    71 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Christian Christian supported this idea  · 

  10. "Warning" when resolving a ticket without adding time entry

    135 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Christian Christian supported this idea  · 

  11. Monitored Agent "addon" for Synology

    218 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Christian Christian supported this idea  · 

  12. Remote Connection Report

    152 votes

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    12 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Christian Christian supported this idea  · 

  13. Assign multiple technicians to a ticket

    391 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Christian Christian supported this idea  · 

  14. SentinelOne Integration

    428 votes

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    Under Review  ·  28 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Christian Christian supported this idea  · 

  15. Password protect the Atera agent from end-user uninstalls

    1,580 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Christian Christian supported this idea  · 
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    Christian Christian commented  · 

    Upvote